ContactPoint360 Human Resources | Comparably
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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents. At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued. We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
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EMPLOYEE
PARTICIPANTS
984
TOTAL
RATINGS
28462

ContactPoint360 Human Resources

ContactPoint360 Human Resources Team has a direct impact on the company’s overall culture which is scored an A+ by employees. Let’s not forget culture starts at the top. Asad Mirza, ContactPoint360 CEO, has been rated 90/100 by employees.

How does the HR Team rate ContactPoint360?

A+

The Human Resources Team rates ContactPoint360 an A+ in comparison to departments at companies of similar size.

top
35%

The Human Resources Team ranks ContactPoint360 in the Top 35% of companies in Toronto

ContactPoint360 HR Team Versus other Departments

As the enforcers of company culture, it’s intriguing to know what the human resources department thinks about ContactPoint360 culture in comparison to other departments. The human resources team ranks their overall culture 85/100 which is 3% higher than the average overall culture rating of 82/100 provided by the entire company. Other notable culture scores are 92/100 from the Business Development department, 90/100 from the Design department, and 85/100 from the Product department.

Business Development
92%
Design
90%
Product
85%
HR
85%
Engineering
84%
Finance
84%
Customer Support
84%
Operations
82%
Sales
82%
Customer Success
82%
Quality
82%
Other
82%
Administration
80%
Software Development
80%
Training
79%
Workforce Management
79%
IT
77%
Marketing
76%

The Effects of HR on ContactPoint360

ContactPoint360 human resources department has a direct impact on the work environment. Employees rate their environment an A+ and are extremely happy at ContactPoint360. When asked what’s positive about the culture and environment at ContactPoint360, one user shared, “They are really making us grow and develop our skills”.

  • Top 5%
    A+
    Overall Culture

    ContactPoint360 is in the Top 5% of Similar Sized companies on Comparably

    • Top 5%
    A+
    Leadership

    ContactPoint360 is in the Top 5% of Similar Sized companies on Comparably

  • Top 5%
    A+
    Environment

    ContactPoint360 is in the Top 5% of Similar Sized companies on Comparably

  • Top 15%
    A-
    Happiness

    ContactPoint360 is in the Top 15% of Similar Sized companies on Comparably

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