ContactPoint360 CEO & Leadership Team Ratings | Comparably
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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents. At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued. We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
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EMPLOYEE
PARTICIPANTS
984
TOTAL
RATINGS
28462

ContactPoint360 CEO & Leadership Team Ratings

Asad Mirza and the ContactPoint360 leadership team are scored an "A+" by 984 employees placing it in the Top 5% of companies sized 1,001-5,000 Employees. The Leadership Score of 89/100 is based on 7838 ratings; it combines employee feedback on their CEO (90/100), Manager (89/100), and Executive Team (89/100).

Asad Mirza ContactPoint360 CEO Rating

Top 5% Compared to other companies of similar size
A+
90 / 100
Asad Mirza ContactPoint360 CEOAsad Mirza the CEO of ContactPoint360 received an average score of 90 from ContactPoint360 employees.
Female employees at ContactPoint360 rate the CEO the highest.
Male: 86
Female: 91
The Design department at ContactPoint360 rate the CEO the highest, while Training department rates the CEO lowest.
Design: 98
Customer Success: 94
Engineering: 93
Administration: 92
Customer Support: 92
Business Development: 91
HR: 91
Operations: 90
Finance: 90
Other: 89
IT: 88
Software Development: 88
Product: 87
Quality: 87
Sales: 86
Marketing: 85
Workforce Management: 85
Training: 82
Other employees at ContactPoint360 rate the CEO the highest.
Other: 93
Hispanic or Latino: 90
Asian or Pacific Islander: 90
Caucasian: 86
African American/Black: 82

ContactPoint360 Manager Rating

Top 5% Compared to other companies of similar size
A+
89 / 100
Managers received an average score of 89 from ContactPoint360 employees.
Female employees at ContactPoint360 rate their Manager the highest.
Male: 83
Female: 90
The Business Development department at ContactPoint360 rate their Manager the highest, while Marketing department rates their Manager lowest.
Business Development: 100
Design: 97
Customer Support: 91
Sales: 91
Training: 91
Engineering: 90
Operations: 90
Other: 90
Finance: 89
Product: 88
HR: 88
Quality: 88
Customer Success: 86
Administration: 84
IT: 84
Software Development: 84
Workforce Management: 81
Marketing: 74
Other employees at ContactPoint360 rate their Manager the highest.
Other: 91
Caucasian: 90
Hispanic or Latino: 89
Asian or Pacific Islander: 89
African American/Black: 86

ContactPoint360 Executive Team Rating

Top 5% Compared to other companies of similar size
A+
89 / 100
The Executive team received an average score of 89 from ContactPoint360 employees.
Female employees at ContactPoint360 rate the Executive Team the highest.
Male: 82
Female: 90
The Design department at ContactPoint360 rate the Executive Team the highest, while Software Development department rates the Executive Team lowest.
Design: 97
Business Development: 96
Product: 94
Quality: 92
Finance: 91
HR: 91
Customer Support: 89
Other: 89
Engineering: 88
Operations: 88
Customer Success: 88
Workforce Management: 88
Administration: 86
Training: 86
IT: 85
Sales: 84
Marketing: 81
Software Development: 81
Other employees at ContactPoint360 rate the Executive Team the highest.
Caucasian: 91
Other: 91
Asian or Pacific Islander: 90
Hispanic or Latino: 87
African American/Black: 77
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