Working At ContactPoint360 - Ask a Question | Comparably
Check out our open roles here!
ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents. At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued. We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
984
TOTAL
RATINGS
28462

Q&A With ContactPoint360 Employees

ContactPoint360 employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.

How employees describe working at ContactPoint360

I have been with this company for 2 years and my overall experince has been pretty postive I appreciate the experiences and the learning I get on a daily basis

Review from Operations Dept

Ibhave has a good Work experience

Review from Administration Dept

Great company to work with a lot of career opportunities.

Review from Customer Support Dept

I have worked for 4 years in Contact point, with the possibility of growth during my career and time in CP I have had the opportunity to learn as a person and as a professional my bosses give me the opportunity and the tools to grow and improve

Review from HR Dept

While certain adjustments could take time, once they are made everything will simply follow.

Review from Quality Dept
Read More

What it's like to work at ContactPoint360

  • ContactPoint360 employees generally work 8.7 hrs a day
  • Employees at ContactPoint360 report the work pace is comfortably fast
  • 95% of ContactPoint360 employees look forward to interacting with their team every day
  • ContactPoint360 employees most often take 10-15 paid vacation and sick days each year
  • 81% of ContactPoint360 employees report they are happy with their work life balance
  • ContactPoint360 employees typically get valuable feedback on how to improve at work Every Week
  • 91% of ContactPoint360 employees call their work environment positive

Q&A With ContactPoint360 Employees

BE THE FIRST TO ANSWER

Asked to all employees at ContactPoint360

BE THE FIRST TO ANSWER

Asked to all employees at ContactPoint360

BE THE FIRST TO ANSWER

Asked to all employees at ContactPoint360

Aggregated Employee Answer on Comparably

  • 47% of ContactPoint360 employees in Sales say they are satisfied with their benefits. The majority of employees in Sales also get 10-15 days of paid vacation.

View Response & Answer »

Aggregated Employee Answer on Comparably

  • 38% of ContactPoint360 employees in IT say they are satisfied with their benefits. The majority of employees in IT also get 10-15 days of paid vacation.

View Response & Answer »

Aggregated Employee Answer on Comparably

  • 78% of ContactPoint360 employees in HR say they are satisfied with their benefits. The majority of employees in HR also get 10-15 days of paid vacation.

View Response & Answer »

Aggregated Employee Answer on Comparably

  • 63% of ContactPoint360 employees in Marketing say they are satisfied with their benefits. The majority of employees in Marketing also get 15-20 days of paid vacation.

View Response & Answer »

Aggregated Employee Answer on Comparably

  • 75% of ContactPoint360 employees in Design say they are satisfied with their benefits. The majority of employees in Design also get 0-10 days of paid vacation.

View Response & Answer »

Aggregated Employee Answer on Comparably

  • 86% of ContactPoint360 employees in Product say they are satisfied with their benefits. The majority of employees in Product also get 0-10 days of paid vacation.

View Response & Answer »

Aggregated Employee Answer on Comparably

  • 50% of ContactPoint360 employees in Engineering say they are satisfied with their benefits. The majority of employees in Engineering also get 10-15 days of paid vacation.

View Response & Answer »

Aggregated Employee Answer on Comparably

  • On average, majority of employees have a mentor to help them navigate their career at ContactPoint360.

View Response & Answer »

Curious about what work's like at ContactPoint360?

Anonymously Ask ContactPoint360 Employees Any Question

Ask Anonymous Question

Should I work at ContactPoint360?

63% of ContactPoint360 employees would encourage their friends to become coworkers, whereas 23% are neutral and 14% would not recommend working at ContactPoint360 to their friends.

49
eNPS Score
63%Promoters
23%Passive
14%Detractors
×
Rate your company