A+
91/100
Check out our open roles here!
ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
ContactPoint360 Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
They are really amazing much
Review from Sales Dept
They are friendly and also since we are only 8 people in a team but everything is totally fine at the moment.
We support each other, communicate well, and get the job done even under pressure.
Review from Operations Dept
We’ve built a team that thrives on change and sees challenges as opportunities to grow. Whether adapting to new technology or navigating unexpected shifts, our ability to remain flex
Review from Operations Dept
They are approachable and a one call away.
Review from Operations Dept
They like family and very helpful
Review from Customer Support Dept
We help each other, and make sure that no one is left behind.
Review from Operations Dept
I'll get back on this.
We get along so good
Review from Operations Dept
Trust is a key component of any successful team.
Review from IT Dept
Bonding, happy moments together as a team.
Review from Operations Dept
TEAM WORK IS THE MAIN PRIORITY
Review from Customer Support Dept
Do our best in our all potential, and if we see others struggling hitting the score, and understanding the way to make the costumer satisfied we helped them out.
We are always happy and sharing positivity to each and everyone
Review from Customer Support Dept
When we we're in one team before, we're so unite, and we treat each other as sister and brother. But everything was changed after we we're split in to two teams.
Review from Operations Dept
Our team has been amazing in a short time we spend together as a team we already created a tight bond like a true family
Review from Finance Dept
fake it until you make it
Review from Operations Dept
interaction, friendliness and fun to be with
Review from Customer Support Dept
They are great and awewome
Review from Customer Support Dept
cooperative, helpful, easy to get along with
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
TEAM WORK AND PROFESSIONALISM IS A MUST
better attitude and non toxicity
Review from Customer Support Dept
There’s no one-size-fits-all approach when it comes to how to improve teamwork in
Review from Marketing Dept
The workforce here is quite young so they don't really know how to dress and act in an office.
Review from Operations Dept
They should not abuse their power towards their collogues. Power tripping in the office is common and toxic. You should look on to this.
Some of my coworkers are great but some are not.
Review from Customer Support Dept
make sure to work on their respoective statyions and not use the stations of others since we are already being designated to correspoding stations
Review from Customer Support Dept
NOTHING, NONE. NO COMMMENT AT ALL
Review from Customer Support Dept
Cooperation and camaraderie needs to apply at the production
Review from Customer Support Dept
Focusing on working collaboratively, actively addressing bullying, and stopping toxic behavior, coworkers can cultivate a more harmonious and conducive work environment. This not only benefits individual employees but also contributes to the overall success and well-being of the organization as a wh
Review from Customer Support Dept
Be more patient and friendly
Review from Customer Support Dept
Avoid bullying and letting a teammate feel that he/she is different
Review from Customer Success Dept
They need to be professional and less emotional, sometimes they act like little kids
Review from Operations Dept
Some coworkers are not professional and rude sometimes.
Review from Operations Dept
We as a team need to be humble, recognize that we are not perfect, and realize that we need to say hi, respect each other work, and not give opinions of other's work, because we are partners, not our peer bosses.
they must mind their own business
Review from Customer Support Dept
Show more resourcefulness, more dedication, and more autonomy.
Review from Operations Dept
a constant work on communication and proper etiquette
Review from Operations Dept
THE TEAM WORK, there are a TON of favoritisms in this company.
Review from Operations Dept
Stop being hostile, ownership. Accept flaws and have effective communication. Faster better team work
Review from Operations Dept
×