IntouchCX Claimed Company

EMPLOYEE PARTICIPANTS: 463

TOTAL RATINGS: 6601

OnBrand 24

EMPLOYEE PARTICIPANTS: 5

TOTAL RATINGS: 66

IntouchCX vs OnBrand 24

Compare IntouchCX versus OnBrand 24 for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 463 employees and customers of IntouchCX and 5 employees and customers of OnBrand 24.

IntouchCX

IntouchCX's brand is ranked #728 in the list of Global Top 1000 Brands, as rated by customers of IntouchCX.

OnBrand 24

OnBrand 24's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of OnBrand 24.

4.3/5

Product Quality

2.5/5

4.1/5

Pricing

2.5/5

4.2/5

Customer Service

2.5/5

NPS Score

67%	Promoters
5%	Passive
28%	Detractors

Net Promoter Score
Winner by 139

-100

NPS Score

0%	Promoters
0%	Passive
100%	Detractors

See how IntouchCX compares to its competitors

See how OnBrand 24 compares to its competitors

TaskUs

DependableIT

Working at IntouchCX vs Working at OnBrand 24

79 / 100

CEO Rating
Winner by 21%

Mark Fichera

58 / 100

CEO Rating

IntouchCX

IntouchCX doesn't have enough ratings to calculate the Team Culture Ratings.

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OnBrand 24

Employees at OnBrand 24 rate their CEO, Mark Fichera, 58/100. This score is 21% lower than the scores of IntouchCX's CEO, Mitul Kotecha and Shane Kozlowich.

CEO Score 79

CEO Score

CEO Score 58

Overall Culture 81

Overall Culture

Overall Culture 56

eNPS

Gender Score 84

Gender Score

Gender Score N/A

Diversity Score 86

Diversity Score

Diversity Score N/A

Perk And Benefits 75

Perk And Benefits

Perk And Benefits 38

Professional Dev. 88

Professional Dev.

Professional Dev. N/A

Overall Culture at IntouchCX vs OnBrand 24

/ 100

IntouchCX

Employees at IntouchCX rate their Overall Culture a 81/100, with Business Development and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 25%

/ 100

OnBrand 24

Employees at OnBrand 24 rate their Overall Culture a /100.

IntouchCX81
OnBrand 24

Employee Net Promoter Score at IntouchCX vs OnBrand 24

eNPS

IntouchCX

227 Promoters 60%

53 Passives 14%

99 Detractors 26%

Employee Net Promoter Score
Winner by 34%

eNPS

OnBrand 24

2 Promoters 40%

1 Passives 20%

2 Detractors 40%

IntouchCX32
OnBrand 24

Gender Score at IntouchCX vs OnBrand 24

/ 100

IntouchCX

Employees at IntouchCX rate their Gender Score a 84/100, with Business Development and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner

/ 100

OnBrand 24

OnBrand 24 doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

IntouchCX84

Diversity Score at IntouchCX vs OnBrand 24

/ 100

IntouchCX

Employees at IntouchCX rate their Diversity Score a 86/100, with Business Development and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

OnBrand 24

OnBrand 24 doesn't have enough ratings to calculate Diversity Score ratings.

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IntouchCX86

Perk and Benefits Score at IntouchCX vs OnBrand 24

/ 100

IntouchCX

Employees at IntouchCX rate their Perk and Benefits Score a 75/100, with Engineering and Business Development as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 37%

/ 100

OnBrand 24

Employees at OnBrand 24 rate their Perk and Benefits Score a /100.

IntouchCX76
OnBrand 24

Professional Development Score at IntouchCX vs OnBrand 24

/ 100

IntouchCX

Employees at IntouchCX rate their Professional Development Score a 88/100, with Admin and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner

/ 100

OnBrand 24

OnBrand 24 doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

IntouchCX88

Leadership Culture Ratings vs OnBrand 24

IntouchCX

84 / 100

Leadership Culture Ratings vs OnBrand 24
Winner by 21%

OnBrand 24

63 / 100

IntouchCX rates % higher than OnBrand 24 on Leadership Culture Ratings vs OnBrand 24 Ratings based on looking at 1496 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "How often do you get valuable feedback on how to improve at work?".

IntouchCX84
OnBrand 24

Compensation Culture Ratings vs OnBrand 24

IntouchCX

76 / 100

Compensation Culture Ratings vs OnBrand 24
Winner by 47%

OnBrand 24

29 / 100

IntouchCX rates % higher than OnBrand 24 on Compensation Culture Ratings vs OnBrand 24 Ratings based on looking at 857 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

IntouchCX76
OnBrand 24

Team Culture Ratings vs OnBrand 24

IntouchCX

85 / 100

Team Culture Ratings vs OnBrand 24
Winner by 21%

OnBrand 24

64 / 100

IntouchCX rates % higher than OnBrand 24 on Team Culture Ratings vs OnBrand 24 Ratings based on looking at 733 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Does Your Boss Hurt Your Company Culture?".

IntouchCX85
OnBrand 24

Environment Culture Ratings vs OnBrand 24

IntouchCX

79 / 100

Environment Culture Ratings vs OnBrand 24
Winner by 10%

OnBrand 24

69 / 100

IntouchCX rates % higher than OnBrand 24 on Environment Culture Ratings vs OnBrand 24 Ratings based on looking at 836 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "Do you have a close friend at work?".

IntouchCX79
OnBrand 24

Sentiment Culture Ratings vs OnBrand 24

IntouchCX

80 / 100

Sentiment Culture Ratings vs OnBrand 24
Winner by 26%

OnBrand 24

54 / 100

IntouchCX rates % higher than OnBrand 24 on Sentiment Culture Ratings vs OnBrand 24 Ratings based on looking at 880 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "Are you typically excited about going to work each day?".

IntouchCX80
OnBrand 24