Lumen (formerly CenturyLink) vs Pinnacle West | Comparably
Comparably
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VS
Lumen (formerly CenturyLink) Claimed Company
EMPLOYEE
PARTICIPANTS
949
TOTAL
RATINGS
10244
Pinnacle West
EMPLOYEE
PARTICIPANTS
3
TOTAL
RATINGS
129

Lumen (formerly CenturyLink) vs Pinnacle West

Compare Lumen (formerly CenturyLink) versus Pinnacle West for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 949 employees and customers of Lumen (formerly CenturyLink) and 3 employees and customers of Pinnacle West.

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink)'s brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Lumen (formerly CenturyLink). Their current market cap is $12.07B.

Pinnacle West

Pinnacle West's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Pinnacle West. Their current market cap is $8.76B.

1.5/5
Product Quality
2.2/5
1.5/5
Pricing
2.5/5
1.5/5
Customer Service
5/5
-77
NPS Score
10%Promoters
3%Passive
87%Detractors
100
NPS Score
100%Promoters
0%Passive
0%Detractors

Net Promoter Score
Winner by 177

See how Lumen (formerly CenturyLink) compares to its competitors

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Good Technology

See how Pinnacle West compares to its competitors

Atlantic Power Corporation
Cox Communications
IDACORP
Southwest Gas Corporation
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MVV Energie

Working at Lumen (formerly CenturyLink) vs Working at Pinnacle West

Jeffrey Storey Lumen (formerly CenturyLink) CEO
47 / 100

CEO Rating

Donald Brandt Pinnacle West's CEO
Donald Brandt
93 / 100

CEO Rating
Winner by 46%

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink) doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Pinnacle West

Employees at Pinnacle West rate their CEO, Donald Brandt, 93/100. This score is 46% higher than the scores of Lumen (formerly CenturyLink) CEO, Jeffrey Storey.

CEO Score 47
CEO Score
CEO Score 93
Overall Culture 52
Overall Culture
Overall Culture 68
-49
eNPS
34
Gender Score 59
Gender Score
Gender Score N/A
Diversity Score 56
Diversity Score
Diversity Score N/A
Perk And Benefits 53
Perk And Benefits
Perk And Benefits 66
Professional Dev. 43
Professional Dev.
Professional Dev. 48

Overall Culture at Lumen (formerly CenturyLink) vs Pinnacle West

52
/ 100
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Overall Culture a 52/100, with HR and Customer Support as the two departments that rate their experience the highest.

68
/ 100
Pinnacle West

Employees at Pinnacle West rate their Overall Culture a /100.

Overall Culture
Winner by 16%

  • Lumen (formerly CenturyLink)52
  • Pinnacle West

Employee Net Promoter Score at Lumen (formerly CenturyLink) vs Pinnacle West

-49
eNPS
Lumen (formerly CenturyLink)
137 Promoters 19%
89 Passives 13%
488 Detractors 68%
34
eNPS
Pinnacle West
2 Promoters 67%
0 Passives 0%
1 Detractors 33%

Employee Net Promoter Score
Winner by %

  • Lumen (formerly CenturyLink)-49
  • Pinnacle West

Gender Score at Lumen (formerly CenturyLink) vs Pinnacle West

59
/ 100
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Gender Score a 59/100, with HR and IT as the two departments that rate their experience the highest.

Gender Score
Winner

0
/ 100
Pinnacle West

Pinnacle West doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Lumen (formerly CenturyLink)59

Diversity Score at Lumen (formerly CenturyLink) vs Pinnacle West

56
/ 100
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Diversity Score a 56/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner

0
/ 100
Pinnacle West

Pinnacle West doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Lumen (formerly CenturyLink)56

Perk and Benefits Score at Lumen (formerly CenturyLink) vs Pinnacle West

53
/ 100
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Perk and Benefits Score a 53/100, with HR and Customer Support as the two departments that rate their experience the highest.

66
/ 100
Pinnacle West

Employees at Pinnacle West rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 13%

  • Lumen (formerly CenturyLink)53
  • Pinnacle West

Professional Development Score at Lumen (formerly CenturyLink) vs Pinnacle West

43
/ 100
Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Professional Development Score a 43/100, with Customer Support and Sales as the two departments that rate their experience the highest.

48
/ 100
Pinnacle West

Employees at Pinnacle West rate their Professional Development Score a /100.

Professional Development Score
Winner by 5%

  • Lumen (formerly CenturyLink)43
  • Pinnacle West

Leadership Culture Ratings vs Pinnacle West

Lumen (formerly CenturyLink)
49 / 100
Pinnacle West
69 / 100

Lumen (formerly CenturyLink) rates % lower than Pinnacle West on Leadership Culture Ratings vs Pinnacle West Ratings based on looking at 2329 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of your CEOs management style?" and "Do you feel comfortable giving your boss negative feedback?".

  • Lumen (formerly CenturyLink)49
  • Pinnacle West

Compensation Culture Ratings vs Pinnacle West

Lumen (formerly CenturyLink)
53 / 100
Pinnacle West
73 / 100

Lumen (formerly CenturyLink) rates % lower than Pinnacle West on Compensation Culture Ratings vs Pinnacle West Ratings based on looking at 1630 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Do you believe you're paid fairly?".

  • Lumen (formerly CenturyLink)53
  • Pinnacle West

Team Culture Ratings vs Pinnacle West

Lumen (formerly CenturyLink)
64 / 100
Pinnacle West
73 / 100

Lumen (formerly CenturyLink) rates % lower than Pinnacle West on Team Culture Ratings vs Pinnacle West Ratings based on looking at 1413 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Do you look forward to interacting with your coworkers?".

  • Lumen (formerly CenturyLink)64
  • Pinnacle West

Environment Culture Ratings vs Pinnacle West

Lumen (formerly CenturyLink)
61 / 100
Pinnacle West
66 / 100

Lumen (formerly CenturyLink) rates % lower than Pinnacle West on Environment Culture Ratings vs Pinnacle West Ratings based on looking at 1441 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "On average, how many hours do you work a day?".

  • Lumen (formerly CenturyLink)60
  • Pinnacle West

Sentiment Culture Ratings vs Pinnacle West

Lumen (formerly CenturyLink)
44 / 100
Pinnacle West
76 / 100

Lumen (formerly CenturyLink) rates % lower than Pinnacle West on Sentiment Culture Ratings vs Pinnacle West Ratings based on looking at 1735 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What do you like best about your company?".

  • Lumen (formerly CenturyLink)44
  • Pinnacle West

See how Lumen (formerly CenturyLink) compares to its competitors

See how Pinnacle West compares to its competitors