Pegasystems Claimed Company

EMPLOYEE PARTICIPANTS: 398

TOTAL RATINGS: 5331

ServiceNow Claimed Company

EMPLOYEE PARTICIPANTS: 509

TOTAL RATINGS: 4388

Pegasystems vs ServiceNow

Compare Pegasystems versus ServiceNow for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 398 employees and customers of Pegasystems and 509 employees and customers of ServiceNow.

Pegasystems

Pegasystems's brand is ranked #518 in the list of Global Top 1000 Brands, as rated by customers of Pegasystems. Their current market cap is $9.25B.

ServiceNow

ServiceNow's brand is ranked #331 in the list of Global Top 1000 Brands, as rated by customers of ServiceNow. Their current market cap is $115.73B.

3.9/5

Product Quality

4.2/5

3.8/5

Pricing

4.1/5

4/5

Customer Service

4.1/5

NPS Score

52%	Promoters
16%	Passive
32%	Detractors

NPS Score

63%	Promoters
18%	Passive
19%	Detractors

Net Promoter Score
Winner by 24

See how Pegasystems compares to its competitors

Working at Pegasystems vs Working at ServiceNow

83 / 100

CEO Rating

Bill McDermott

87 / 100

CEO Rating
Winner by 4%

Pegasystems

Pegasystems doesn't have enough ratings to calculate the Team Culture Ratings.

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ServiceNow

Employees at ServiceNow rate their CEO, Bill McDermott, 87/100. This score is 4% higher than the scores of Pegasystems' CEO, Alan Trefler. Employees in the Finance and Sales departments rate Bill McDermott the highest.

CEO Score 83

CEO Score

CEO Score 87

Overall Culture 82

Overall Culture

Overall Culture 80

eNPS

Gender Score 86

Gender Score

Gender Score 82

Diversity Score 88

Diversity Score

Diversity Score 69

Perk And Benefits 90

Perk And Benefits

Perk And Benefits 84

Professional Dev. 62

Professional Dev.

Professional Dev. 58

Overall Culture at Pegasystems vs ServiceNow

/ 100

Pegasystems

Employees at Pegasystems rate their Overall Culture a 82/100, with HR and Customer Success as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

/ 100

ServiceNow

Employees at ServiceNow rate their Overall Culture a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Pegasystems
ServiceNow80

Employee Net Promoter Score at Pegasystems vs ServiceNow

eNPS

Pegasystems

220 Promoters 62%

56 Passives 16%

79 Detractors 22%

Tied

eNPS

ServiceNow

240 Promoters 60%

79 Passives 20%

82 Detractors 20%

Tied

Pegasystems
ServiceNow38

Gender Score at Pegasystems vs ServiceNow

/ 100

Pegasystems

Employees at Pegasystems rate their Gender Score a 86/100, with Business Development and HR as the two departments that rate their experience the highest.

Gender Score
Winner by 4%

/ 100

ServiceNow

Employees at ServiceNow rate their Gender Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Pegasystems
ServiceNow82

Diversity Score at Pegasystems vs ServiceNow

/ 100

Pegasystems

Employees at Pegasystems rate their Diversity Score a 88/100, with Marketing and HR as the two departments that rate their experience the highest.

Diversity Score
Winner by 19%

/ 100

ServiceNow

Employees at ServiceNow rate their Diversity Score a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

Pegasystems
ServiceNow69

Perk and Benefits Score at Pegasystems vs ServiceNow

/ 100

Pegasystems

Employees at Pegasystems rate their Perk and Benefits Score a 90/100, with Product and Business Development as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 6%

/ 100

ServiceNow

Employees at ServiceNow rate their Perk and Benefits Score a /100, with Design and Marketing as the two departments that rate their experience the highest.

Pegasystems
ServiceNow84

Professional Development Score at Pegasystems vs ServiceNow

/ 100

Pegasystems

Employees at Pegasystems rate their Professional Development Score a 62/100, with Product and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner by 4%

/ 100

ServiceNow

Employees at ServiceNow rate their Professional Development Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Pegasystems
ServiceNow58

Leadership Culture Ratings vs ServiceNow

Pegasystems rates % lower than ServiceNow on Leadership Culture Ratings vs ServiceNow Ratings based on looking at 2145 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "Do you feel comfortable giving your boss negative feedback?".

Pegasystems
ServiceNow83

Compensation Culture Ratings vs ServiceNow

Pegasystems

88 / 100

Compensation Culture Ratings vs ServiceNow
Winner by 9%

ServiceNow

79 / 100

Pegasystems rates % higher than ServiceNow on Compensation Culture Ratings vs ServiceNow Ratings based on looking at 1524 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Does your company give annual bonuses?".

Pegasystems
ServiceNow80

Team Culture Ratings vs ServiceNow

Pegasystems

89 / 100

Team Culture Ratings vs ServiceNow
Winner by 7%

ServiceNow

82 / 100

Pegasystems rates % higher than ServiceNow on Team Culture Ratings vs ServiceNow Ratings based on looking at 1349 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What are some of the best things about your team?".

Pegasystems
ServiceNow83

Environment Culture Ratings vs ServiceNow

Pegasystems

78 / 100

Environment Culture Ratings vs ServiceNow
Winner by 3%

ServiceNow

75 / 100

Pegasystems rates % higher than ServiceNow on Environment Culture Ratings vs ServiceNow Ratings based on looking at 1330 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Do you have a close friend at work?".

Pegasystems
ServiceNow75

Sentiment Culture Ratings vs ServiceNow

Tied

Pegasystems tied with ServiceNow on Sentiment Culture Ratings vs ServiceNow Ratings based on looking at 1643 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

Pegasystems
ServiceNow83