
Certain workers in certain stores are better than others. But if JoAnn's would actually look at who they're hiring, there be less slackers (that do so blatantly).
The building's are falling apart, people are stealing things, the higher ups blame the employees, there isn't enough people to run a store properly -- the employees are not getting paid enough to deal with abuse from "customers" and handle maintenance, and are either leaving or breaking down.