Jo-Ann Stores Sales Manager Employee Reviews
Briefly describe your overall experience at your company
Review from Sales Dept
Review from Sales Dept
What do you like best about the leadership team?
Dedication , involvement in wellbeing of its employees
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they are straightforward and get right to work
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They do an Awesome job with management!
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My leadership team understands that I have a personal life away from work and that I am a human being. My supervisor allows me to make my own schedule (within reason) and my CEO closes all locations early on holiday eves and then close on holidays in order to spend time with fmaily.
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My team specifically are easy going yet fast paced
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What does the leadership team need to get better at?
Communication is awful and not one manager can act professional
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Everything. Horrible scheduling, leaving people off schedules for petty reasons, refusing to talk to problematic staff about issue affecting the entire team, refuses to talk to ex-employees about important information like access Tax information, etc.
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My leadership team needs to do better with protecting employees and customers during the Covid-19 pandemic, starting with actually believing that the virus itself is real, along with the vaccine.
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Communication. The manager needs to not be so hostile towards employees. Overall the company needs to improve everything
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Listening to what their team members need, they need to get more employees so that they can help customers better.
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What is the best part about your compensation package?
20% off all purchases, including circuit
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I actually haven't taken advantage of the benefits/compensation since I'm still on my family's insurance plan.
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I only get a 15% discount.
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They don't give a package.
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it has a little bit of everything
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Why do you feel undervalued and what would make you feel better about your compensation?
To be treated fairly and to be able to make atleast a liveable wage.
Review from Sales Dept
You are required to learn and do everything at the store with $8 base pay. The managers have specific tasks they have to do and will assign you to them solely because they do not want to and will openly talk about it. You will get the work of the store manager position with "first ever job" pay.
Review from Sales Dept
Since I am cross trained to work in any department and I am always on call, I feel like I should make more money than those who stand around and do little to nothing,
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Each increase in minimum wage should mean every team member's hourly salary increases to account for rising costs of living. Instead, veteran employees are effectively losing their raises and being brought back down to minimum wage.
Review from Sales Dept
As employees unless you are full time you have no compensations for anything which I understand is a common thing in business' but it's not looking out for the employees who are over worked and sometimes underpaid.
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What are some of the best things about your team?
Some of the best things about my team is that they are supportive and they help out anyone as much as they can.
Review from Sales Dept
We all have some interesting hobbies
Review from Sales Dept
My team is full of friendly people who do not form cliques. We are all working together and not one person is better than the others or worse than the team. No one is seen as a weak link and we are all there to help each other.
Review from Sales Dept
I like most of my co-workers, since they are also trying to make the most of a bad situation, and they genuinely care about doing a good job working and customer service. Despite the company that doesn't care for them.
Review from Sales Dept
They know what's up, and how to handle the treatment.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Better communication, bring back the meeting in the morning.
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A lot of our team members don't give their full 100%. But the real problem is the managers.
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they should improve communication skills and get along better
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Listen to your employees and you'll have a better outcome with your stores.
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Certain workers in certain stores are better than others. But if JoAnn's would actually look at who they're hiring, there be less slackers (that do so blatantly).
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What is most positive about the culture and environment at your company?
The most positive thing about the culture and environment at my company is the way we come together to get things done effectively and well.
Review from Sales Dept
Working with creative employees and customers
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most coworkers are friendly and understanding
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The best thing is that the customers and the workers are all friendly. The customers are there because they WANT to be crafting and creating something with their imagination.
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My co-workers/ex-coworkers, they make the job bearable considering the awful conditions of the store-managers and the store itself literally falling apart.
Review from Sales Dept
What needs to change to make the company culture better?
Merit pay raises and more recognition for hard working people. Get rid of people who do not show up to work regularly.
Review from Sales Dept
A new store manager and pay equivalent to your work.
Review from Sales Dept
To listen to us, to hear our concerns, our ideas, our thoughts to care about us, as we are expected to care for "your" customers. You can replace us over and over again with someone new, but without us, how would that work?
Review from Sales Dept
Better aid for the company's employee's so there isn't so much negativity.
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Tell your managers to have common courtesy and to not act like a bunch of kids on highschool.
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What did you like most about the interview process?
I liked how it was easy to talk and get to know my hiring managers.
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Informative, positive environment, welcoming staff
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It was quick and efficient
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They asked questions that had to deal with the job.
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One on one interviews were more personable
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What would you improve about your company's interview process?
Ask questions about what we sell.
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What makes you most happy at work?
Being surrounded by creativity, and people who love it as much as I do.
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Positive energy, happy environment, hardworking
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having nice interactions with people
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Customers are friendly and management is fun,
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I enjoy helping customers find exactly what they need to complete their project.
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What's going wrong and how can it be improved?
Not enough hours. Hazard pay was removed.
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No one likes working but if you have to be there at least make it fun
Review from Sales Dept
Co-workers were always negative, customers had nothing but complaints about the lack of help on floors.
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We are expendable, disposable! We are overworked, stressed, under appreciated. Made to overwork ourselves physically and mentally each and everyday, while trying to maintain a customer friendly environment, while you just throw more and more demands.
Review from Sales Dept
The building's are falling apart, people are stealing things, the higher ups blame the employees, there isn't enough people to run a store properly -- the employees are not getting paid enough to deal with abuse from "customers" and handle maintenance, and are either leaving or breaking down.
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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