LG Electronics North America – Like the fast pace, but lack of honesty and customer focus is sad | Comparably

LG Electronics North America – Like the fast pace, but lack of honesty and customer focus is sad

LG Electronics North America Angeforderte Firma
At LG we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies. Life’s Good with LG! Weiterlesen
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Like the fast pace, but lack of honesty and customer focus is sad

Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen

LG is stuck. They want to try to improve the culture, but until the leadership style and tone changes, people are not going to be happy. There is too much mistrust due to dishonest communication and lack of support. Te culture will change once the Leadership style and tactics change.

Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen

LG has great people. The issue has been that leadership does not understand our market and are committed to short term goals because they rotate in and out every two years. We also tend to be too internally focused and rarely listen to what our customers tell us.

Was ist das Beste an Ihrem Vergütungspaket?

Heath Benefits and zero cost to employee

Was ist das Beste an Ihrem Vergütungspaket?

Free healthcare and benefits carriers are good

Was läuft falsch und wie kann es verbessert werden?

Not enough support to do everything needed.

Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?

Good people who try to do their best

Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?

Great people who try their best

Was ist das Beste an Ihrem Vergütungspaket?

Free health care for all

Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?

The people are great. Very nice and friendly.

Was läuft falsch und wie kann es verbessert werden?

Too much negativity, lack of communication, and not enough resources

Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?

Need more people to support the business. No one has time.

Was braucht das Führungsteam, um besser zu werden?

Be truthful, even if the news is bad. Be honest with customers.

Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?

Leadership needs to build the team, especially with this new virtual environment

Was braucht das Führungsteam, um besser zu werden?

Need a plan and stick to it. The focus tends to change like the wind. The plan needs to be our plan, not dictated by others but by our own goals.

Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?

Due to the fact that it is hard to attract talent at LG, we tend to allow underperformers to stay in their roles with no plan to address the issues or move them out

Was läuft falsch und wie kann es verbessert werden?

There is a lack of focus on the customer. Too much internal focus and looking at short term goals. LG needs to develop a long term strategic plan, identify what growth they want and can support, then execute the plan, making hard decisions along the way as to which customers are important.

Was braucht das Führungsteam, um besser zu werden?

Communication Telling the truth and being honest Committing to realistic goals, not aspirations with low probability More customer focus Creating our own plan and sticking to it Being a leader, not a follower of our competition Investing in people - teams need to grow in some proportion to business

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