
It's had highs and lows. We're at a low low right now. We've got to find the drive to make people want to show up to work. Telling TM, "you're lucky to have a job" isn't going to cut it anymore. This isn't 1980 - if someone is unhappy they'll leave and happily take a pay cut.
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BFS used to be a company I was proud to work for, and not even because of the commissions. I GENUINLY looked forward to coming to work. I thought there was career advancement, I thought I was valued. When the market went down, so did leaderships engagement with the team.
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My hourly going up. Commissions are a joke right now.
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The TM who sit around me and that I interact with daily.
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We all communicate fairly well with one another; we have a diverse environment.
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They try and provide us with support, and we are a very integrity driven company.
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Interacting with my peers and knowing that I provide the best customer service that I can.
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We've been through it all together and we genuinely care about the person sitting next to us.
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Jacki Uyar, she makes coming to work not only bearable but makes you want to be there.
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My hourly rating going up to what it did, but only because of changes that had to take effect.
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The leadership team needs to remember there is a person behind the spreadsheet. There is more to being a leader than having a good P/L sheet.
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Commissions need to be high. Maternity leave should NOT be better for salaried employees compared to hourly. Get to know the people and understand what fuels them.
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That every member of leadership brings different types of skills, everyone seems to work together well, and they feed off of one another and try to lead together - or at least in unity.
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Listening and recognizing the individuals. There are ups and downs in every market. We celebrated so hard when we hit those highs, but now that we've come down, it feels like we are continuously getting our teeth kicked in.
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Leadership has lost our buy in. They're so focused on digital and dollars. They've lost focus on the TM in front of them. Outside sales can do absolutely no wrong, and other teams like inside sales and pricing are constantly being kicked down.
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Honestly, our culture is terrible. I can't think of one thing leadership is doing to boost morale. The only reason I still want to come to work is because of the connections I've made with my peers. I'm not challenged. There's no drive to want to do better.
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The price of living is growing at an astounding rate, our wages are not matching that. If I did not receive the commission that I did off of my sales - I'd be homeless. We have homeless people in our office, and no one seems to care. Base salaries need increased. Period. Take care of everyone.
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