Builders FirstSource Operations Department Employee Reviews
Briefly describe your overall experience at your company
i have been here 25 years and accepted many challenges failure is not an option
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Its a great place to work i been there for 15yrs and counting
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What do you like best about the leadership team?
innovation and use of technology
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They go above and beyond
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Always understanding the importance of family life and willing to accommodate
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They keep it like we are family
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Open with information and I trust them.
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What does the leadership team need to get better at?
Involve the employees in the decision-making process, especially when they want to make big changes and get their input.
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Medical Benefits are too expensive and pay rates are low
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I am not sure which leadership team you are referring to. However, it seems that upper management (not local) is out of touch with basic business practices... I mean what it takes to make this business work on a day to day basis. The personnel and training to get the work done.
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Communication in a clear way, and not with corpo jargon.
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They need to hold people accountable and the ones that need held accountable. There seams to be a buddy system where the buddies do no wrong when it is plain in sight and the people who try to do their best get overlooked or told they are doing wrong. I would be willing to talk to someone if wanted.
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What is the best part about your compensation package?
i am paid fair on my performance
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Everything is great snd i dont have any problem
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I have no problem with it
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Pay is fair I wish there was more 401k Match my last employer offered up to 6%.
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insurance and life insurance is the best for me
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Why do you feel undervalued and what would make you feel better about your compensation?
Annual wage increases that extend beyond the standard cost of living. For example, wage increase that occurred March 2026 was actual 2%. At this rate, the longer I am employed here, the more towards poverty I slide. More to share, please reach out.
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If compensation was valued not be tenure but by market results
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I truly feel that I have come in during the first year and have proven that value to the company. I have taken on multiple projects and completed them with satisfactory results. I have taken on more responsibility and roles here.
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better bonuses and change benefits back to everyone pays the same premiums.
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Not only to be paid based on my peers - folks in similar but to have merit-based pay (I am a woman and yes, I am going there) Not just an everyone gets the same thing. You do a good job - your raise reflects that. There should be an incentive for folks who report in daily (not work remotely).
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What are some of the best things about your team?
we work as a team
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We all try to work together
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We all get along with each other
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Everyone is welcoming and professional.
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Positive attitude and goal driven
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What do your coworkers need to improve and how could you work together better?
They need to take accountability for their actions and held accountable for their actions
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Need to care more and do their job better
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There is only a few that are not professional and rude. There is one that is a salesman that is rude and gets special treatment since he sells good and we need sales. I think that just gives someone to say I can get what I want when I want and is not fair to others.
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Need to preform the job description they were hired for. Pull there fair share of the workload. Learn the job at hand and do it to the best of their ability.
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General knowledge and dedication to the company.
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What is most positive about the culture and environment at your company?
we treat our crew fair and just
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It seems like we are just one big family coming to work
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Understanding the importance of family time
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Seems like everyone gets along
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Everyone is friendly and helpful.
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What needs to change to make the company culture better?
Better attitudes from management and increased pay. Also holding supervisors more accountable.
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less redundant training and policies
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Better management better communication better equipment
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The leadership and the office workers handing out loads.
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management is totally disrectful and does not appreciate its workers.
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What did you like most about the interview process?
I liked that i was given the opportunity To work.
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They make sure you are the right fit for the job!
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The way your treated as a equal human being. With respect and dignity
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The expectations weer laid out. The interviewer know a good deal about me before we met and I had knowledge of the company before I went in.
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What would you improve about your company's interview process?
Hire qualified employees and management
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What makes you most happy at work?
a good fast paced day that runs smooth
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My fellow coworkers are very nice
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completing the days obligations efficiently and without injury
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The company is a good place to work
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Freedom to get the job done and not micromanaged.
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What's going wrong and how can it be improved?
There is no communication between departments
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Morale is terrible. Folks constantly being forced to step up and do more with little to no "thanks". Constant feeling that you could lose your job at any time. Show some appreciation! Invest in your people! Folks working from home cause more work for those who show up daily. Period. Ask us!
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Put decisions that affect local actions back in local hands. Purchasing and pricing for examples.
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lack of equipment, provide the proper equipment
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Lack of training in job functions, duties and responsibilities. IT implements policies/software that blocks files from customers or access to their portals.
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What do you like best about your company?
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What would you most like to see improved at your company?
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