Diversity at ContactPoint360 | Comparably
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ContactPoint360 Empresa Reclamada
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents. At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued. We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. leer más
Esta empresa acepta comentarios de empleados verificados
EMPLEADOS
PARTICIPANTES
995
Calificaciones
totales
28781

Diversity at ContactPoint360

Diverse employees at ContactPoint360 score the company 83/100 across various culture categories, placing ContactPoint360 in the top 10% of companies with 1,001-5,000 Empleados for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ContactPoint360 across various culture dimensions.

Diversity and Inclusion at ContactPoint360

At ContactPoint360, we believe that diversity and inclusion are not just buzzwords, but core values that shape our company culture and guide our decisions. We are committed to creating an environment where everyone, regardless of their race, ethnicity, gender, age, religion, sexual orientation, disability, or any other characteristic, feels welcomed, respected, and supported.

We recognize that diversity is not only a moral imperative but also a strategic advantage. By bringing together individuals with different backgrounds, perspectives, and experiences, we can foster innovation, creativity, and collaboration that drive business growth and societal impact.

To live up to our commitment:

1-We Recruit, hire, and promote employees based on merit and potential, without discrimination or bias.

2-Provide equal opportunities for career development, training, and mentorship to all employees.

3-Foster a culture of mutual respect, open communication, and constructive feedback.

4-Ensure that our policies and practices are inclusive and accessible to all, including reasonable accommodations for employees with disabilities.

5-Celebrate diversity and cultural richness through various initiatives, such as diversity and inclusion training, affinity groups, community outreach, and events that recognize and honor different backgrounds and traditions.

6-Continuously assess and improve our diversity and inclusion efforts, using metrics and feedback from employees and external partners.

We recognize that creating a truly inclusive workplace is an ongoing journey, and we are committed to learning, growing, and evolving. We welcome feedback and suggestions from our employees and stakeholders on how we can better support diversity and inclusion at ContactPoint360.

ContactPoint360 Diversity & Inclusion Awards

ContactPoint360 won 1 award in 2025 and 2 awards in 2023. ContactPoint360 won Best Company for Diversity 2025 and .

Best Company for Diversity 2025 (Large Companies)Best Company for Diversity 2025 (Large Companies)
Best Company for Diversity 2023 (Large Companies)Best Company for Diversity 2023 (Large Companies)
Best Company for Women 2023 (Large Companies)Best Company for Women 2023 (Large Companies)

Women at ContactPoint360

A-

Women at ContactPoint360 have rated Equipo, Liderazgo/Directiva, and Calificación del CEO as the highest categories they have scored.

TOP
15%

ContactPoint360 ranks in the top 15% of other companies with 1,001-5,000 Empleados for Gender Score.

Diversity at ContactPoint360

A

Diverse employees at ContactPoint360 have rated Equipo, Liderazgo/Directiva, and Calificación del CEO as the highest categories they have scored.

TOP
10%

ContactPoint360 ranks in the top 10% of other companies with 1,001-5,000 Empleados for Diversity Score.

Ranked ContactPoint360 Culture the Highest

Women 92/100
Department - Desarrollo de Negocios
Men 95/100
Department - Mercadotecnia
Diverse Employees 92/100
Department - Desarrollo de Negocios

Ranked ContactPoint360 Culture the Lowest

Women 76/100
Department - Workforce Management
Men 75/100
Department - IT
Diverse Employees 76/100
Department - IT

¿Cómo calificaría a su CEO?

91
out of 100
Hembra
90
out of 100
Masculino
90
out of 100
Diverse Employees

¿Crees que te pagan de manera justa?

Hembra
71%
Masculino
67%
Diverse Employees
69%

eNPS - Do employees recommend working at ContactPoint360?

Hembra

58
eNPS Score
68%Promoters
22%Passives
10%Detractors

Masculino

50
eNPS Score
64%Promoters
22%Passives
14%Detractors

Diverse Employees

54
eNPS Score
66%Promoters
22%Passives
12%Detractors

¿Su ambiente de trabajo es positivo o negativo?

AnswerPercent
Positive93%
Negative7%
Hembra
AnswerPercent
Positive93%
Negative7%
Masculino
AnswerPercent
Positive93%
Negative7%
Diverse Employees

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