More professionalism from the top down (a lot of leaders lack basic professionalism).
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It was laid back and easy to get through. If you're remotely competent, you'll get through fine.
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It comes down to leaders. More effective leaders with respect for their employees will have a positive impact.
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Actual management - store-level managers lack leadership & motivational skills. I have experienced a lot of instances of them treating employees poorly.
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There is a lot asked of employees with little room to earn more money. Raises are hard to come by and small when they do.
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More willingness to help from management. Some managers are willing to jump in and help as needed but there are a lot that feel it's not their job to do and won't help.
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