Food lion Customer Success Department Employee Reviews | Comparably
Food lion Claimed Company
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. By serving more than 10 million customers a week, our associates make sure our customers can always count on us to meet their needs. In addition, we make sure that our neighbors can count on us too. Through Food Lion Feeds, we are working to end hunger in our local communities by committing to donate 1 billion meals through food donations, volunteer service and other impactful hunger-relief initiatives. read more
EMPLOYEE
PARTICIPANTS
1926
TOTAL
RATINGS
15463
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Food lion Customer Success Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Teamwork and appreciation our team is good about acknowledging good effort

Review from Customer Success Dept

I like my team also like going on the road for Foodlion

Review from Customer Success Dept

They are really fair and honest

Review from Customer Success Dept

keep company running smooth and safe enviroment

Review from Customer Success Dept

They are there when you need them and are very helpful.

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

How to treat their employees fairly and not pick favorites

Review from Customer Success Dept

Less drama and more of a team player, picks favorites and lets them do whatever she wants! Especially her!

Review from Customer Success Dept

Reading a schedual. Also working around it.

Review from Customer Success Dept

Leading. Listening. Working. Keeping their thoughts and personal problems to themselves.

Review from Customer Success Dept

What is the best part about your compensation package?

Compensation Reviews

Don't have one I have my own insurance

Review from Customer Success Dept

The medical insurance I like only paying 10%

Review from Customer Success Dept

While not perfect, addresses basic needs

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Everyday I come inti work I'm told im doing something wring when im foing it the correct way. The supervisor correct the ways we do things every day to make me look bad and continuously makes me feel like the work i do is never good enough. I dont believe i get paid enough. I work 40+ hours at PTpay

Review from Customer Success Dept

I am part time so these benefits do not apply to me.

Review from Customer Success Dept

A cooperative, well mannered and behaved team

Review from Customer Success Dept

Our could definitely be better for the ones thats manily in the store day to day ive been at a low wage for amlost a year

Review from Customer Success Dept

a little more money and bonus would be nice

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

we work together and come up with a game plan to have a nice working enviroment

Review from Customer Success Dept

The team is friendly and willing to help each other out.

Review from Customer Success Dept

Willing to help each other and respect even under duress.

Review from Customer Success Dept

We get along good there's no this one now on you know we all respect each other

Review from Customer Success Dept

All people are different so knowing what to expect from each co worker allows me to work with them and not expect anything more then what they have to offer. Some co workers have better work ethics then others. So i work withon they ethics while proforming my best ethics possible.

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

They walk around talking on their phones 5 minute bathroom breaks every 5 minutes including the shift manager she walks around eating and talking on her phone like everybody else does and hollering at people you need to replace her

Review from Customer Success Dept

My coworkers need therapy in order to work effectively.

Review from Customer Success Dept

Do their job, quit playing around, talking about others and keep their unwanted issues at home

Review from Customer Success Dept

The younger kids usally call out alot and leave us short

Review from Customer Success Dept

What is most positive about the culture and environment at your company?

Environment Reviews

The customers are mostly very nice

Review from Customer Success Dept

Everyone seems to be very respectful of each other. Their are some that get annoyed at each other but I always try to step in and keep them atmosphere peaceful and fun.

Review from Customer Success Dept

The parking lot is the most positive part of my store.

Review from Customer Success Dept

I work by myself, most of the time

Review from Customer Success Dept

My managers and the follow of the workers

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

Better management both the hiring shift manager and the store manager do not do their jobs properly they pick and choose favorites

Review from Customer Success Dept

What did you like most about the interview process?

Interviews Reviews

Very slow on getting back to you to tell you to come in and then they tell you to wait come in again don't make no sense

Review from Customer Success Dept

the manager that interviewed me was very nice, was considerate, and helped manage with me.

Review from Customer Success Dept

It was relaxing and easy to talk with my manager. The only negative things was the computer was super slow but all went well.

Review from Customer Success Dept

The CSM being really polite, Penny is definitely a one of a kind, she will go far!

Review from Customer Success Dept

The interview process was quick

Review from Customer Success Dept

What would you improve about your company's interview process?

Interviews Reviews

Sit down and have the interview instead of getting up every 5 minutes and going out and either talking on the phone or doing something and explaining things a little bit better

Review from Customer Success Dept

Give a interview not pass a person over because of their age

Review from Customer Success Dept

What makes you most happy at work?

Outlook Reviews

Seeing my customers talking to my customers and helping my customers

Review from Customer Success Dept

Making the customers happy and to see them smile

Review from Customer Success Dept

Two workers from other departmenst that like to see me.

Review from Customer Success Dept

Preforming my job well. When both customers, team members and managers are happy with how the department looks.

Review from Customer Success Dept

The comfortably to be able to laugh and keep the holidays fun

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

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What would you most like to see improved at your company?

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