Food lion CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Not great upper level management is terrible makes people cry but love the employees I work with
Review from Customer Support Dept
Excellent compay! Nice to employees and excellent team members.
Review from Customer Support Dept
Review from Customer Support Dept
It is a nice company that I have dedicated myself to for many years
Review from Customer Support Dept
What do you like best about the leadership team?
Works with me on my schedule and she is compassionate.
Review from Customer Support Dept
Excellent Company to work for!
Review from Customer Support Dept
Always supportive of personal growth
Review from Customer Support Dept
they are friendly and at least one of them cares enough to let me know my schedule when i do not get it in my email
Review from Customer Support Dept
Thay treat you with respect and they have excellent customer service skills which they extend to their employess. They are also great about providing accomodations if you need it.
Review from Customer Support Dept
What does the leadership team need to get better at?
Doing work and promoting those who are doing well
Review from Customer Support Dept
Hire better managers and pay employees more
Review from Customer Support Dept
Everything That place is drab dingy dungeon environment, the upper management cares very little about the lower employees and there concerns and everything runs supper slow. When I went in for orientation it took then 10min just to login to the system and the manager didn't know how to do everything
Review from Customer Support Dept
Actual management - store-level managers lack leadership & motivational skills. I have experienced a lot of instances of them treating employees poorly.
Review from Customer Support Dept
What is the best part about your compensation package?
Great pay and bi-weekly paydays!
Review from Customer Support Dept
it is within my price range
Review from Customer Support Dept
The length of years with the company
Review from Customer Support Dept
After I had been here 6 months I got holiday pay
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Part time benefits are expensive. Rate of pay is above minimum wage but not great if you are part time.
Review from Customer Support Dept
Putting forth extra efforts with lack of acknowledgement
Review from Customer Support Dept
seems know one in management has any idea what the rest of the managers are doing, even the store manager has no idea what is team is up to, seems like he does not care
Review from Customer Support Dept
Full time workers get the best benefits, and it is hard to become a full time empolyee to be able to get great benefits. Most people are part time.
Review from Customer Support Dept
I feel undervalued because I was promised a raise when I received a promotion. I never received it.
Review from Customer Support Dept
What are some of the best things about your team?
We have never had a meeting.
Review from Customer Support Dept
Our team works great together!
Review from Customer Support Dept
provide great customer service to all
Review from Customer Support Dept
Interacting with them is always exciting
Review from Customer Support Dept
friendly, even if know one know's what is going on
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They need to be better informed on standard practices and held accountable when not performing at the best of their abilities.
Review from Customer Support Dept
More willingness to help from management. Some managers are willing to jump in and help as needed but there are a lot that feel it's not their job to do and won't help.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The coworkers are the most positive part of the job
Review from Customer Support Dept
Interacting with the customers and fellow employees.
Review from Customer Support Dept
Everyone is friendly with an upbeat attitude.
Review from Customer Support Dept
the town atmosphere and people
Review from Customer Support Dept
There is a sense of community
Review from Customer Support Dept
What needs to change to make the company culture better?
Give your people an upbeat place to work show them you care about them more than just what they can stock and how fast. We are people to treat us as such.
Review from Customer Support Dept
More professionalism from the top down (a lot of leaders lack basic professionalism).
Review from Customer Support Dept
What did you like most about the interview process?
Relaxed environment and friendly management made interviewing easy.
Review from Customer Support Dept
It was quick and simple.
Review from Customer Support Dept
direct question and short interview
Review from Customer Support Dept
They were eager for employees
Review from Customer Support Dept
The interviewer made the expectations of the company very clear.
Review from Customer Support Dept
What would you improve about your company's interview process?
communication is now where to be found between managers and assistant managers and mod's
Review from Customer Support Dept
What makes you most happy at work?
I am contributing to my family and I do love my customers.
Review from Customer Support Dept
The smile on each customers face.
Review from Customer Support Dept
work hour and interaction with customer
Review from Customer Support Dept
Seeing the familiar faces of loyal customers
Review from Customer Support Dept
doing my job to the best of my abilities
Review from Customer Support Dept
What's going wrong and how can it be improved?
I don't think anything will fix the problems in this company, but, a good first step would be to pay us better so that we can afford gas for the car to come to work and the bills. Second stop pushing unrealistic goals on your teams. An let people breath don't jump down there throats all the time.
Review from Customer Support Dept
It comes down to leaders. More effective leaders with respect for their employees will have a positive impact.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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