H&R Block Employee Reviews

Lack of education. Management is sneaky and biased

Revisión Publicado hace 3 meses

Great Leader and employee care

Revisión Publicado hace 3 meses

I was over a few stores in the area and pulled from the tax associate spot I signed up for. This District manager belongs in the Microsoft Teams software. I get PTSD just hearing that chime. The District manager takes micro management to the level of nano management. Hence, they make a good bot.

Revisión Review del Departamento de Operaciones · Publicado hace 3 meses

it was a good experience no problems during tax season

Revisión Publicado hace 9 meses

Great way to get started in tax preparation. Training good and work is incrementally tougher as you gain experience.

Revisión Publicado hace 3 meses

Allows different personalities, I feel comfortable on the team.

Revisión Publicado hace un año

That we all can work together as one team.

Revisión Publicado hace un año

nice people easy to get along with

Revisión Review del Departamento de Ventas · Publicado hace un año

Very knowledgeable and good to work with

Revisión Publicado hace un año

They build relationships with all clients.

Revisión Review del Departamento de Administración · Publicado hace un año

Transparency and overall honesty. Boundary setting

Revisión Publicado hace 3 meses

Being in the loop with each offices needs and concerns each is different. Be present and helpful find out what goes on in these offices instead of sending emails with instructions receiving them

Revisión Publicado hace 8 meses

Letting staff work and not pushing them to rush each client when they have questions. Pay us for the time we spend and appreciate the work we do.

Revisión Publicado hace un año

Listening to their workers and taking appropriate action. From direct experience there are managers from DGM down that need to be replaced due to unethical actions which negatively affect the workplace and the clients.

Revisión Publicado hace un año

The HR department does not take complaints seriously and that there are no opportunities for training due to the company’s focus on saving labor cost

Revisión Publicado hace 2 años

Works well for my situation

Revisión Publicado hace 8 meses

Pay should increase with the level of knowledge.

Revisión Publicado hace un año

they pay vary well for the work I do

Revisión Review del Departamento de Ventas · Publicado hace un año

That I get paid to help people.

Revisión Publicado hace 2 años

Yearly performance incentives that reflect your success.

Revisión Publicado hace 2 años

Pay is based on how much revenue you bring in but Block constantly gives discounts which would not a be a problem but these discounts count against the tax pro. Also, a 20 discount is one thing but a 100 discount is another thing. These are also given to customers with less than a week old return.

Revisión Publicado hace un año

Granting me the hours that is apart of my position that I was hired in

Revisión Publicado hace un año

NICE TO BE GIVEN STOCK OPTIONS AGAIN

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

If they were less cagey about compensation. If they scheduled more evenly rather than by giving all the hour to favorites. Some employees get 50 or more hours while I am begging for 30 and getting 16 even though my skill is high and my customer rating is 5 star.

Revisión Publicado hace 2 años

my son, working at McDonalds makes more money then me per hour.

Revisión Review del Departamento de Operaciones · Publicado hace 2 años

I've known them so long that I consider them like family. They know it's hard work. I respect what they do and they respect what I do.

Revisión Publicado hace 7 meses

Good workers that have clients interests in mind.

Revisión Publicado hace 8 meses

We have great teamwork at our office.

Revisión Publicado hace 10 meses

My co workers was absolutely amazing in my office. We helped each other everyday.

Revisión Publicado hace un año

Work together very well and are helpful.

Revisión Publicado hace 3 meses

Coworkers constantly complaining to me but not to management. If it doesn't directly affect them its now a problem. MTL has been having coworkers from other offices go into our returns inappropriately. DGM is aware of this and refuses to have an adult discussion about this.

Revisión Publicado hace un año

Rules should apply to all not just certain coworkers..

Revisión Publicado hace 2 años

Some coworkers are amazing! The issue with others is that H&R Block is fine with employees who bully, rude and unprofessional. They only value money.

Revisión Publicado hace 2 años

staying off their phone and youtube on the computers, actually doing their own campaign calls, and keeping track of their appts

Revisión Publicado hace 3 años

Learn to work with people of other races, color, age and skill level.

Revisión Publicado hace 3 años

Clients are good usually. Making them happy

Revisión Publicado hace 3 meses

Helping clients with taxes is motivating. The culture of the company is to give the part time preparers carte blanche on scheduling that is not conducive to running an office.

Revisión Review del Departamento de Operaciones · Publicado hace 3 meses

Hands off manager who trusts employees and good co-workers.

Revisión Review del Departamento de Customer Success · Publicado hace 7 meses

Friendly co workers as in tax prepares. Not management

Revisión Review del Departamento de Operaciones · Publicado hace un año

Focus on helping clients is the primary thought.

Revisión Publicado hace 3 meses

There needs to be real mentorship to retain and train new talent and help level up the development skills of current staff. I had very little mentorship bc my manager changed repeatedly and it was difficult to establish consistency.

Revisión Publicado hace 7 meses

Get rid of current MTL who constantly makes threats and uses retaliation tactics. DGM is also aware and encourages this.

Revisión Publicado hace un año

Be honest and treat all employees the same.

Revisión Publicado hace 2 años

Customer service skills for management and staff. Staff is very condescending, unprofessional they talk about other staff with clients. Learn to be flexible and unbias towards co-workers.

Revisión Publicado hace 3 años

They need to invest in management training and holding everyone equally accountable.

Revisión Publicado hace 4 años

Not significant really..pretty standard for the most part

Revisión Publicado hace 3 meses

I was able to outline my experiences without interruption.

Revisión Publicado hace 3 meses

Interaction with district manager who we don't see very often.

Revisión Review del Departamento de Customer Success · Publicado hace 7 meses

Interaction with my district manager and learning new tax instructions

Revisión Publicado hace 8 meses

Interview was great you can ask questions and get answers it's wonderful

Revisión Publicado hace un año

Everything is online, everything has issues, the person scheduling is overworked including the instructors, the management, it is chaos. Too much online onboarding.

Revisión Review del Departamento de Operaciones · Publicado hace 3 meses

Interview before giving the job offer

Revisión Publicado hace un año

Maybe they should spend more time with the interviews

Revisión Publicado hace 3 años

as a seasonal employee, I have to undergo the same routine every year. nothing changes, but here we are.

Revisión Publicado hace 3 años

I messed up the interview with the onboarding. Interview was fine but the onboarding leaves ALOT to be desired. I am not a computer whizz and I think this is the job of the personnel department.

Revisión Publicado hace 3 años

Meeting goals for the day. Helping my staff achieve theirs. And going home knowing I did all I could.

Revisión Publicado hace 7 meses

The flexibility and camaraderie with my teammates

Revisión Publicado hace 8 meses

My co workers they I worked with everyday

Revisión Publicado hace un año

No super well, team needs to up the game on following up and respond to Client questions.

Revisión Publicado hace un año

Helping people is my main like.

Revisión Publicado hace 3 meses

Prices are high. Tax pro knowledge low

Revisión Publicado hace 3 meses

I do not know why anyone would risk their mental health to play mental dodge ball day in and day out.

Revisión Review del Departamento de Operaciones · Publicado hace 3 meses

Price products accordingly and stop micromanaging taxpros and treating taxpros like they are only data entry workers. Get rid of tax pros that leveled up by testing out of it, there is rampant cheating going on regarding this. One is a level 5 than cannot do a level 1 return correctly half the time.

Revisión Publicado hace un año

They don't value the employees and the clients.

Revisión Publicado hace 2 años

a tax pro that has worked here for 20 years thinks she can cuss and yell at clients. but she gets mad when they dont want to see her anymore.

Revisión Publicado hace 3 años

There name means quality to my clients

Revisión Publicado hace 7 años

The clients.

Revisión Review del Departamento de Finanzas · Publicado hace 9 años

Management to want to be there

Revisión Publicado hace 7 años

The pay.

Revisión Review del Departamento de Finanzas · Publicado hace 9 años