B+
72/100
Comparably Awards
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H&R Block Environment Employee Reviews
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Positive
Constructive
What is most positive about the culture and environment at your company?
Hands off manager who trusts employees and good co-workers.
Review from Customer Success Dept
Friendly co workers as in tax prepares. Not management
Review from Operations Dept
I loved my office and the people we work for our clients are the best the way that that place was ran was from a full month company district manager and she did it beautifully but a new DG I'm coming in and in 3 years he's going to ruin it simply because he doesn't care
Colleagues are more on the mature side, open minded and easy to work with. Overall, very respectful to each other.
That there is never any negativity towards one another
we all work well together
Review from Sales Dept
The tax pro's comittment and how everyone support eachother
service provided for all culture
Review from Customer Support Dept
Everything Is perfect love this job
Working together With Love, Care for all
Review from Customer Success Dept
Always Learning new Knowledge of others
When we’re all not happy I feel a better day will be coming next day. It’s depending on each situation just keep smi
Associates help each other when needed.
Review from Customer Support Dept
The availability of employee connections accross the company. I have access to a neurodiversity group, as well as a lgbtq group that are both led and supported through "official" channels but the group members are available outside of group activities also. It allows us to build connections.
ALL WORK WELL TOGETHER HELP EACH OTHER
Review from Customer Success Dept
We all share cleaning, stocking and tending to our clients needs
We have a connected culture, give back and offer lots of development
The laughs and stories on lessons learned plus the growth opportunities.
The field and tax pros are amazing and how much they care about their clients.
The few people who are positive and helpful are great and support eachother.
What needs to change to make the company culture better?
There needs to be real mentorship to retain and train new talent and help level up the development skills of current staff. I had very little mentorship bc my manager changed repeatedly and it was difficult to establish consistency.
Get rid of current MTL who constantly makes threats and uses retaliation tactics. DGM is also aware and encourages this.
Be honest and treat all employees the same.
Customer service skills for management and staff. Staff is very condescending, unprofessional they talk about other staff with clients. Learn to be flexible and unbias towards co-workers.
They need to invest in management training and holding everyone equally accountable.
Get rid of corporate and bring back franchise. .
Our owner to actually care, be more hands on & not lie.
Management doesn't know what she's doing she's cheating on tests and lying. She lost the keys to the safe. And told us we aren't allowed to file reports when it's proper. She also harassed us in person one on one and also on social media
Review from IT Dept
Diversity younger co workers to boost younger clientele
Inclusion is a real opportunity.
Mistakenly said work space was negative on previous question. However the company is a very positive place to work
Better lighting and less smoking coworkers
Review from Customer Support Dept
Better pay, better training, fewer hours. Understand that no one works at Block as a career. Your work force is housewives, retirees, college students, and those wanting a second job; people who just want a little extra.
Review from Sales Dept
change of management, specially in Los Angeles area
Review from Finance Dept
Get rid of the dead weight and those who devalue those around them
Review from Customer Support Dept
Better management not focus on profit. Need to be fair to all employees
Review from Operations Dept
They need to drop the extra-curricular activities and concentrate on being professional tax preparers.
Review from Sales Dept
managers need to step up to the plate and not tolerate negative talk
Review from Sales Dept
Faster pace and more flexibility with the clients
Review from Finance Dept
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