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H&R Block Company Culture
H&R Block Culture
This score is derived from employee ratings & reviews3.3/5
H&R Block's Overall Culture is rated C
Top Rated Culture Dimensions
Environment
B+Diversity
BTeam
B-CEO Rating
C+Gender
C+H&R Block CEO
Top 50%Top 50% of Similar Size Companies on Comparably
Jeffrey J. Jones II
69 /100
See More
Diversity at H&R Block
Top 30%Top 30% of Similar Size Companies on Comparably
B
Diverse employees at H&R Block have rated Environment, Team, and Outlook as the highest categories they have scored
Women at H&R Block
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Women at H&R Block have rated Team, Outlook, and Work Culture as the highest categories they have scored
H&R Block eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
2
H&R Block employees are 2% more likely to recommend H&R Block as a great place to work
| 42% | Promoters |
|---|---|
| 18% | Passives |
| 40% | Detractors |
Working at H&R Block
Working at H&R Block is rated below average by 800 employees, across various culture dimensions. H&R Block employees rate Environment highest among all categories, and think that Perks And Benefits and Compensation have the most room for improvement, putting H&R Block’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Lawrence, KS. See below in detail how working at H&R Block was rated by employees.
Overall Company Culture at H&R Block
C
Overall Company Culture at H&R Block is rated C
Last updated 2 days ago
Bottom
45%
H&R Block ranks in the Bottom 45% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
H&R Block Employee Reviews
Out of 943 H&R Block employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping H&R Block improve their work culture.
| Positive Reviews | 72% |
|---|---|
| Constructive Feedback | 28% |
Positive Reviews From H&R Block Employees
- What makes you most happy at work?Meeting goals for the day. Helping my staff achieve theirs. And going home knowing I did all I could.
- What are some of the best things about your team?I've known them so long that I consider them like family. They know it's hard work. I respect what they do and they respect what I do.
- What did you like most about the interview process?Interaction with district manager who we don't see very often.
Constructive Feedback From H&R Block Employees
- What needs to change to make the company culture better?There needs to be real mentorship to retain and train new talent and help level up the development skills of current staff. I had very little mentorship bc my manager changed repeatedly and it was difficult to establish consistency.
- What does the leadership team need to get better at?Being in the loop with each offices needs and concerns each is different. Be present and helpful find out what goes on in these offices instead of sending emails with instructions receiving them
- What does the leadership team need to get better at?Letting staff work and not pushing them to rush each client when they have questions. Pay us for the time we spend and appreciate the work we do.
H&R Block Company Information
H&R Block Company Overview
H&R Block provides tax preparation and related services.
H&R Block Mission, Vision & Values
H&R Block Mission & Values
We're here to live our purpose—to provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to approximately 12,000 tax offices throughout the United States and around the world.
H&R Block Vision Statement
We believe in the power of people helping people. Line by line, and block by block. When you join our team, you’ll add to the momentum of a forward-thinking company—one that defined an industry and is now leading its transformation.
| Headquarter | One H&R Block Way Kansas City, MO 64105 United States of America |
|---|---|
| Website | www.hrblock.com/careers/ |
| Founding Date | 1946 |
| Company Status | Public |
| Stock | HRB |
| Social Sites |
H&R Block Competitors
H&R Block competitors include Credit Karma, Intuit, Avalara, and Blucora. H&R Block ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how H&R Block compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
H&R Block Employees
800 employees at H&R Block have reviewed H&R Block across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.
Overall, the 800 H&R Block employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at H&R Block are mostly dissatisfied with their total compensation at H&R Block, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at H&R Block are generally satisfied with their team. 800 Participants grade the quality of their coworkers a B-. The majority believe the meetings at H&R Block are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at H&R Block believe the environment at H&R Block is positive. Most Participants believe the pace of work at H&R Block is comfortably fast. About 67% of the employees at H&R Block work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.
Overall, the employees at H&R Block are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
H&R Block employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at H&R Block report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at H&R Block have 1 meeting
Meetings
A Day in the Life
82% of H&R Block employees look forward to interacting with their team every day
Coworkers
A Day in the Life
H&R Block employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
58% of H&R Block employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
H&R Block employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
69% of H&R Block employees call their work environment positive
Environment
Joining H&R Block - Employee Onboarding
The prevailing opinion from employees about joining H&R Block is that the company was very prepared on their first day. H&R Block employees concluded that their overall onboarding experience was positive. 80% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
H&R Block KPIs and OKRs
At H&R Block 30% of employees think their department KPIs and OKRs are clear. Employees’ understanding of H&R Block's KPIs and OKRs is essential for its success. Out of 23 H&R Block employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 18 have said yes.
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Featured Articles
H&R Block CEO & Leadership
H&R Block CEO - Jeffrey J. Jones II
69 /100
H&R Block’s CEO Jeffrey J. Jones II started in this role in 2017. Jeffrey’s approval rate is just above average, putting Jeffrey in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in Lawrence, KS. Jeffrey J. Jones II is well regarded by employees for the Environment H&R Block offers, and ranks among the Top 20% of CEOs by employees in that category. Jeffrey is most liked by employees in the HR department and employees with the company for Over 10 Years. However, employees in the Operations department have a slightly unfavorable view of the CEO. When compared to H&R Block’s competitors, Jeffrey J. Jones II ranks just above Blucora’s CEO William Ruckelshaus. With Jeffrey’s leadership, H&R Block employee respondents are most happy about their Environment and Team. Jeffrey was rated slightly below average for Perks And Benefits.
H&R Block Leadership
The H&R Block Executive Team is rated a “C” and led by CEO Jeffrey J. Jones II, Chief People Officer Tiffany Monroe, and Senior Vice President - US Retail Karen Orosco
Jeffrey J. Jones II CEO / President
Jeffrey J. Jones II serves as the CEO / President of H&R Block.
Tiffany Monroe Chief People Officer
Tiffany Monroe serves as the Chief People Officer of H&R Block. Tiffany started at H&R Block in March of 2018. Tiffany... read more
Karen Orosco Senior Vice President - US Retail
Karen Orosco serves as the Senior Vice President - US Retail of H&R Block. Karen started at H&R Block in May of 2016.... read more
Calvin Ricks Vice President U.S. Retail Sales and Service
Calvin Ricks serves as the Vice President U.S. Retail Sales and Service of H&R Block. Calvin started at H&R Block in... read more
Robert Moretti Vice President, U.S. Retail Sales and Service
Robert Moretti serves as the Vice President, U.S. Retail Sales and Service of H&R Block. Robert started at H&R Block in... read more
Vanessa Jupe Vice President, Digital Products & Services
Vanessa Jupe serves as the Vice President, Digital Products & Services of H&R Block. Vanessa started at H&R Block in... read more
Robert Guinn VP, Chief Information Security Officer at H&R Block
Robert Guinn serves as the VP, Chief Information Security Officer at H&R Block of H&R Block. Robert started at H&R Block... read more
Sarah Lauck Asst. Vice President Retail Client Services Human Resources
Sarah Lauck serves as the Asst. Vice President Retail Client Services Human Resources of H&R Block. Sarah started at H&R... read more
Tony Bowen Chief Financial Officer
Tony Bowen serves as the Chief Financial Officer of H&R Block. Tony started at H&R Block in April of 2016. Tony... read more
H&R Block Salaries
How much does H&R Block pay?
How much do people at H&R Block get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at H&R Block is $136,207, or $65 per hour, while the estimated median salary is $135,433, or $65 per hour.
At H&R Block, the highest paid job is a Group Product Manager at $264,945 annually and the lowest is a Bookkeeper at $34,600 annually. Average H&R Block salaries by department include: Customer Support at $69,602, Product at $184,631, IT at $58,954, and Engineering at $145,043. Half of H&R Block salaries are above $135,433.
400 employees at H&R Block rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 1217 ratings) while 391 employees at H&R Block rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 411 ratings).
Salaries contributed from H&R Block employees include job titles like Senior Developer, Business Analyst, Admin Assistant, and Receptionist. Comparably data has a total of 11 salary records from H&R Block employees.
Last updated a month ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
17th Percentile $99k | $99k | 17th Percentile |
33rd Percentile $130k | $130k | 33rd Percentile |
50th Percentile $187k | $187k | 50th Percentile |
67th Percentile $242k | $242k | 67th Percentile |
83rd Percentile $272k | $272k | 83rd Percentile |
100th Percentile $302k | $302k | 100th Percentile |
$136,207*
Average Compensation
$135,433*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
H&R Block Salaries by City
H&R Block Salaries by Department
Diversity & Inclusion at H&R Block
Diverse employees at H&R Block score the company 70/100 across various culture categories, placing H&R Block in the Top 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at H&R Block across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
H&R Block Perks & Benefits
Tax Prep Benefit
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Company Social Outings
- Legal Assistance
- Work From Home Policy
- Unique Office Space
H&R Block PTO
H&R Block's PTO and Vacation policy typically gives 0-10 days off a year with 90% of employees expected to be work free while out of office. Paid Time Off is H&R Block's most important benefit besides Healthcare when ranked by employees, with 46% of employees saying it is the most important benefit. H&R Block's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
H&R Block Careers
H&R Block Jobs
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Overview of Candidates Interested in H&R Block on Comparably
Candidates By Department
All Industries | 50% | |
|---|---|---|
HR | 10% | |
Sales | 10% | |
Customer Support | 10% | |
Operations | 10% | |
Other | 10% |
Candidates By Location
Topeka | 20% | |
|---|---|---|
Kansas City | 20% | |
Seattle | 10% | |
Phoenix | 10% | |
Shawnee Mission | 10% | |
Other | 30% |
H&R Block Internship Program
Acquiring a position in H&R Block's Internship Program is generally does not offer internships. Why intern at H&R Block? Employees are not so happy at H&R Block and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. H&R Block employees say they’re never bored at work. Additionally, 33% have developed close friendships with their co-workers.
How difficult is it to get an internship at H&R Block?
Operations
Very Difficult0%
Somewhat Difficult20%
Not Difficult20%
Difficult0%
Does Not Offer Internships60%
Answered by 5 Operations Interns
Frequently Asked Questions regarding H&R Block
What is H&R Block address?
H&R Block location is at One H&R Block Way
Who is the CEO of H&R Block?
H&R Block CEO is Jeffrey J. Jones II, their score by employees is 69
What is H&R Block eNPS?
The eNPS for H&R Block is 2
What is the salary for Mobile Developer in H&R Block?
Mobile Developer average salary in the US is 118k
What are the salaries in the Sales in H&R Block?
The average salaries for Sales in H&R Block is 178k
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