H&R Block Employee Reviews
Out of 958 H&R Block employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping H&R Block improve their work culture. The Customer Support team, with 82% positive reviews, reports the best experience at H&R Block compared to all other departments at the company. The Operations team offered the most constructive feedback, with 46% of that department's reviews constructive in nature.
What do you like best about the leadership team?
Allows different personalities, I feel comfortable on the team.
That we all can work together as one team.
nice people easy to get along with
Review from Sales Dept
Very knowledgeable and good to work with
They build relationships with all clients.
Review from Admin Dept
What is the best part about your compensation package?
Works well for my situation
Pay should increase with the level of knowledge.
they pay vary well for the work I do
Review from Sales Dept
That I get paid to help people.
Yearly performance incentives that reflect your success.
What are some of the best things about your team?
Work together very well and are helpful.
I've known them so long that I consider them like family. They know it's hard work. I respect what they do and they respect what I do.
Good workers that have clients interests in mind.
We have great teamwork at our office.
My co workers was absolutely amazing in my office. We helped each other everyday.
What is most positive about the culture and environment at your company?
Clients are good usually. Making them happy
Focus on helping clients is the primary thought.
Helping clients with taxes is motivating. The culture of the company is to give the part time preparers carte blanche on scheduling that is not conducive to running an office.
Review from Operations Dept
Hands off manager who trusts employees and good co-workers.
Review from Customer Success Dept
Friendly co workers as in tax prepares. Not management
Review from Operations Dept
What did you like most about the interview process?
Not significant really..pretty standard for the most part
I was able to outline my experiences without interruption.
Interaction with district manager who we don't see very often.
Review from Customer Success Dept
Interaction with my district manager and learning new tax instructions
Interview was great you can ask questions and get answers it's wonderful
What makes you most happy at work?
Helping people is my main like.
Meeting goals for the day. Helping my staff achieve theirs. And going home knowing I did all I could.
The flexibility and camaraderie with my teammates
My co workers they I worked with everyday
No super well, team needs to up the game on following up and respond to Client questions.
What do you like best about your company?
There name means quality to my clients
The clients.
Review from Finance Dept