H&R Block Outlook Employee Reviews

Meeting goals for the day. Helping my staff achieve theirs. And going home knowing I did all I could.

The flexibility and camaraderie with my teammates

My co workers they I worked with everyday

No super well, team needs to up the game on following up and respond to Client questions.

Helping people with tax issues

That I am here to serve the clients and help my co-workers out during the day.

I enjoy seeing old clients and new clients

Review from Sales Dept

Actually helping clients to understand the laws

The people and also helping the clients

Looking forward to help make this a valuable experience for our clients.

Review from Admin Dept

To see my co workers and the customers we service returning every year.

Review from Customer Support Dept

Customers and working on computer

Joyful Caring, Love for All Clients, each other’s Love is what’s ne

Review from Customer Success Dept

Being apart of HRBLOCK views services

Helping people with a Smile when they done really want too. Also I like to find suggestion of conversations talk about with that’s Smi

working with my co-worker and Helping out as needed. Great to see the customers return each year.

Review from Customer Support Dept

Helping the client obtain a positive experience.

Helping clients, and helping clients solve problems.

Helping a concerned client understand their situation and how we can work together to manage it.

The team work in our office

Price products accordingly and stop micromanaging taxpros and treating taxpros like they are only data entry workers. Get rid of tax pros that leveled up by testing out of it, there is rampant cheating going on regarding this. One is a level 5 than cannot do a level 1 return correctly half the time.

They don't value the employees and the clients.

a tax pro that has worked here for 20 years thinks she can cuss and yell at clients. but she gets mad when they dont want to see her anymore.

Adjust the pay and improve the work environment

Customers aren't given a chance to interact with front desk staff, they tend to be old clients who skip the process of checking in etc.

Change of everybody!!!! New management. Give the oportunity to grow

Get or train better leadership

Pay me my back pay that was promised

Review from Admin Dept

Start with making it a better place to work and clients will feel the orale boost

They know that we are no longer a franchise and that corporate Owens and dictates everything. .

Put the worker bees who pay your bloody salary first. Give them the time to treat the clients as well as you preach you do. Go back n listen to Henry and Richard. They would be ashamed of what Block is doing to the clients. Transferring clients to strangers to do the return. That's Disgraceful

Prices are so high for a normal tax return .

H&R Block is becoming a joke. A vulture on society.

Our owner needs to care about our office. She needs to actually come visit & see how we run things.

They are being lied too. We are told to tell them we can't use coupons or it comes out of our pay, peace of mind is free yet y'all are forcing them to pay.

Review from IT Dept

There is a lot that H&R Block need to work on.

We are forced to overcharge clients and accept low pay. The company runs away with the profits.

Review from Finance Dept

They need to pay their employees like professionals. Pay them a rate for a highly educated tax professional.

Review from Customer Support Dept

HR Block took over and morale has been terrible ever since

Review from Operations Dept

We are not Walmart. Quit trying to run the company like it's a big box store. We are a service industry, not a sales industry.

Review from Sales Dept

There name means quality to my clients

The clients.

Review from Finance Dept

Management to want to be there

The pay.

Review from Finance Dept