LG Electronics North America – Like the fast pace, but lack of honesty and customer focus is sad | Comparably

LG Electronics North America – Like the fast pace, but lack of honesty and customer focus is sad

At LG we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies. Life’s Good with LG! leer más
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Like the fast pace, but lack of honesty and customer focus is sad

Brevemente describa su total experiencia en el trabajo

LG is stuck. They want to try to improve the culture, but until the leadership style and tone changes, people are not going to be happy. There is too much mistrust due to dishonest communication and lack of support. Te culture will change once the Leadership style and tactics change.

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Brevemente describa su total experiencia en el trabajo

LG has great people. The issue has been that leadership does not understand our market and are committed to short term goals because they rotate in and out every two years. We also tend to be too internally focused and rarely listen to what our customers tell us.

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¿Qué es lo mejor de tu paquéte de compensación?

Heath Benefits and zero cost to employee

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¿Qué es lo mejor de tu paquéte de compensación?

Free healthcare and benefits carriers are good

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¿Qué va mal y cómo puede mejorarse?

Not enough support to do everything needed.

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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

Good people who try to do their best

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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

Great people who try their best

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¿Qué es lo mejor de tu paquéte de compensación?

Free health care for all

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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

The people are great. Very nice and friendly.

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¿Qué va mal y cómo puede mejorarse?

Too much negativity, lack of communication, and not enough resources

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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?

Need more people to support the business. No one has time.

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¿Qué necesita mejorar el equipo directivo?

Be truthful, even if the news is bad. Be honest with customers.

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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?

Leadership needs to build the team, especially with this new virtual environment

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¿Qué necesita mejorar el equipo directivo?

Need a plan and stick to it. The focus tends to change like the wind. The plan needs to be our plan, not dictated by others but by our own goals.

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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?

Due to the fact that it is hard to attract talent at LG, we tend to allow underperformers to stay in their roles with no plan to address the issues or move them out

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¿Qué va mal y cómo puede mejorarse?

There is a lack of focus on the customer. Too much internal focus and looking at short term goals. LG needs to develop a long term strategic plan, identify what growth they want and can support, then execute the plan, making hard decisions along the way as to which customers are important.

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¿Qué necesita mejorar el equipo directivo?

Communication Telling the truth and being honest Committing to realistic goals, not aspirations with low probability More customer focus Creating our own plan and sticking to it Being a leader, not a follower of our competition Investing in people - teams need to grow in some proportion to business

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