Norfolk Southern Corporation – More focus on customers needs, even if that means using more man power. less focus on hair splitting infractions | Comparably

Norfolk Southern Corporation – More focus on customers needs, even if that means using more man power. less focus on hair splitting infractions

Norfolk Southern Corp is one of the nation's premier transportation companies. NS is a Fortune 300 and a 2017 Forbes America's Best Employers Top 100 Company. leer más
EMPLEADOS
PARTICIPANTES
466
Calificaciones
totales
6810
HR or Marketing? Claim Your Free Employer Account

More focus on customers needs, even if that means using more man power. less focus on hair splitting infractions

¿Qué debe cambiar para mejorar la cultura de la empresa?

#1 Get away from extreme discipline on every infraction. #2 Get away from complete blanket policies more. #3 stop with all the payroll games. #4 Cuts to service are not good when you have customers that want MORE! #5 More reports don't make service better.

Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

the company has multiple levels of payroll designed to heavily screen my pay. even when all resources, including managment are exhausted to prove its a rightful payment. they decline or delay payments. it is an admitted tactic by the employees that do it, to simply get by without paying.

Revisión
¿Qué va mal y cómo puede mejorarse?

I enjoy my job. I take pride in doing the best i can for NS and our customers. However, alot of times managment combes thru a situation looking to find the smallest thing wrong to write up. This DOES NOT make a team, this makes a hostile work enviroment.

Revisión
¿Qué necesita mejorar el equipo directivo?

The stated culture is team based. That's far from true actions, regardless of the idea, if it doesn't come from the top it will not be considered. Discipline for rule compliance is not based on education, it's based on a quota that if the managers don't find infractions they're not doing their job.

Revisión
¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?

My coworkers truly care about each others safety and truly want NS to be successful. However all of us see that NS is willing to shortchange our customers in the name of gratifying some report that will be talked about at 6 AM or to not have to call in a second crew to make sure the work is complete

Revisión

Other Employee Reviews for Norfolk Southern Corporation

¿Qué es lo que más te gusta de tu empresa?

Always been able to learn something new

Revisión de Sentimiento del Departamento de Ingienería · Publicado hace 9 años
¿Qué es lo mejor de tu paquéte de compensación?
¿Qué necesita mejorar el equipo directivo?

Treating people like people instead of numbers!

Revisión de Liderazgo/Directiva del Departamento de Operaciones · Publicado hace 9 años
×
Califica tu empresa