Office Depot – The customer service is poor because of how stressed the workers are. There needs to be less downsizing. The execs should take a pay cut to have more employees working to improve customer experience and lessen the individual workload. | Comparably

Office Depot – The customer service is poor because of how stressed the workers are. There needs to be less downsizing. The execs should take a pay cut to have more employees working to improve customer experience and lessen the individual workload.

Office Depot Empresa Reclamada
Office Depot is a supplier of office products and services. leer más
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The customer service is poor because of how stressed the workers are. There needs to be less downsizing. The execs should take a pay cut to have more employees working to improve customer experience and lessen the individual workload.

¿Qué necesita mejorar el equipo directivo?

Leadership is out of touch with what their employees do. They have expectations that do not match the reality of the situation. The downsizing of the company leads them to take on way too many roles. There is a disconnect between departments as well.

Revisión
¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?

The team I oversaw was filled with incompetent workers who were with the company for years and moved up because of the duration they were with the company. There are no consequences for poor work because they are too afraid of an HR suit.

Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

There is a constant fear of downsizing. This business is dying and we cannot keep up with the competition. Constant cuts are being made while the workload and pressure increases. The past five years have been a downward spiral. There is a high level of favoritism as well.

Revisión
¿Qué debe cambiar para mejorar la cultura de la empresa?

Everyone is constantly in fear of their jobs and stressed with the amount of work that needs to be done with the limited resources. There should be a more stringer hiring process and less cost cutting. If the execs took a dent in their high salary, more employees could help the company thrive.

Revisión

Other Employee Reviews for Office Depot

¿Qué debe cambiar para mejorar la cultura de la empresa?

It's all gone downhill. Not much to change it except to make wrongs right - too late now.

Revisión de Ambiente del Departamento de Mercadotecnia · Publicado hace 10 años
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

My coworkers and the customers

Revisión de Ambiente del Departamento de Operaciones · Publicado hace 10 años
¿Qué es lo que más te gusta de tu equipo directivo?

I am able to work with rather than for them.

Revisión de Liderazgo/Directiva del Departamento de Ventas · Publicado hace 10 años
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