PetSmart Leadership Employee Reviews | Comparably
PetSmart Empresa Reclamada
There’s one thing that unites everyone who works at PetSmart: We all love pets. Cats, dogs, goldfish, parakeets, hamsters—you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging! leer más
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688
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7184
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PetSmart Leadership Employee Reviews

¿Qué es lo que más te gusta del equipo de liderazgo?

They are willing to listen to ideas.

Revisión Publicado hace 2 años

Private equity lacks the knowledge and understanding to effectively manage this type of business.

Revisión Publicado hace 2 años

Pet trainers, wearing drab gray shirts is ridiculous for employees that are supposed to be the most personable and excited in the room. Bright colors with bright graphics. With bright letters that identify them as special as associates.

Revisión Publicado hace 2 años

they listen to what we need

Revisión Publicado hace 2 años

They are nice to you

Revisión Publicado hace 3 años

There are always issues with promotional & Treat offers, we can trouble shoot to a point, same with the payment system ( I won't even get into this, that's a saga in and of itself ). We can't cancel orders 80%+ of the time we have to call out or send a request. If something is damaged or missing and

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

My immediate manager is amazing! She always is listening to everyone and tries her best to help us better communicate with each other, customers, and other leaders.

Revisión Publicado hace 3 años

Depends on the store you're in. Some managers are great people's persons while others just like having authority.

Revisión Publicado hace 3 años

My team is very compassionate and very friendly. They work quick to find solutions to personal and work issues

Revisión Publicado hace 3 años

Some of the managers are nice

Revisión Publicado hace 3 años

How much fun the environment is

Revisión Publicado hace 4 años

They do there jobs properly and they truly do care about the associates

Revisión Publicado hace 4 años

Supportive and hard working good leaders

Revisión Publicado hace 4 años

Supportive, committed, collaborative and humble.

Revisión Publicado hace 4 años

Not there half the time

Revisión Publicado hace 4 años

I like how my salon manager has my back mostly but as for the store manager, they slack off and do not prepare new people well. They throw the responsibility of training someone onto people who are too busy to properly do so.

Revisión Publicado hace 4 años

Eveyone is always kind and willing to help at any time even if its in the salon I am never afraid to ask questions or ask for help

Revisión Publicado hace 4 años

Clean place to work at

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Mileage varies greatly between stores. Some are good, some are terrible. All will tell you what you want to hear while not being allowed to make changes.

Revisión Publicado hace 4 años

Very supportive, kind, help work you into the positions you want. However, there is the occasional drama

Revisión Publicado hace 4 años

¿En qué necesita mejorar el equipo de liderazgo?

Listen, realize you don't have all the answers and Be team Focused. This should cultivate a healthy working environment. Instead there is negative energy and finger pointing that has brought toxic behavior. It's disappointing to see leaders not rise above.

Revisión Publicado hace un año

Half of the manangers at my work place do not do their jobs to the fullest

Revisión Publicado hace 2 años

Realizing people have a life outside of work

Revisión Publicado hace 2 años

You can't manage and call it leadership

Revisión Publicado hace 3 años

Treat everyone the same and has no favorite

Revisión Publicado hace 3 años

Keeping these poor animals safe one dog had a broken leg and my friend laughed

Revisión Publicado hace 3 años

Respecting peoples boundaries. Constantly harrassed and asked why i dont want to go to grooming school when i just want to be a bather.

Revisión Publicado hace 3 años

Treating people with respect and ensuring people are properly trained beyond the computer

Revisión Publicado hace 3 años

To be more supportive and realize that employees are human and cannot be perfect 100% of the time.

Revisión Publicado hace 4 años

communication and respect to associates

Revisión Publicado hace 4 años

They need to gain better alignment so that those lower down aren't confused on the company goal and work better together as a team of leaders instead of being focused on your own department's initiatives.

Revisión Publicado hace 4 años

Showing respect and value of all employees. To not single out the ones with disabilities.

Revisión Publicado hace 4 años

Rewarding loyal and capable employees. Not ignoring the issues that associates have with immedate store leadership

Revisión Publicado hace 4 años

Actually being leaders and helping to resolve issues, not cause them.

Revisión Publicado hace 4 años

Communication is key for management staff. Managers would state to others how much they disliked one employee for a lack of reason, and retaliate against said employee. Serious rethinking of Communication and morale needs to be done.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Offer leaders who care about our development as workers. Listen to the "why". The company's propaganda about how they care is false.

Revisión Publicado hace 4 años

Need new management or have somebody listen to me

Revisión Publicado hace 4 años

By stop being a bully. She constantly belittles us.

Revisión Publicado hace 4 años

Updating the registers and make it easier for employees to help customers.

Revisión Publicado hace 4 años

Not yelling at or berating employees.

Revisión Publicado hace 4 años
BOTTOM
20%

Leadership Scores are rated in the Bottom 20% of similar size companies on Comparably

Rated PetSmart Leadership the Highest

  • Department - HR
    +40%
  • Tenure - 5 to 10 Years
    +36%
  • Department - Engineering
    +27%

Rated PetSmart Leadership the Lowest

  • Department - Design
    -12%
  • Department - Customer Support
    -5%
  • Experience - 1 to 3 Years
    -5%
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