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As a retiree, it's a pleasure to have the opportunity to facilitate an outdoor experience to customers. I do see an internal disconnect with employees, especially the middle managers, and the Vision statement. It appears that at my store, more emphasis is placed memberships than costumer service.
¿Qué fue lo que más te gustó del proceso de entrevista?
It was virtual and very convenient.
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¿Qué es lo que más te gusta de tu equipo directivo?
The entire leadership team is kind and consistently display a positive attitude.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The caring attitude that is shared by all of the employees, especially the ones who speak with customers.
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¿Qué es lo que te hace más feliz en el trabajo?
I love the feeling that comes with helping a customer who for the first time is buying equipment to use outdoors. It is genuinely why I work part-time at REI.
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¿Qué son algunas de las mejores cosas de tu equipo?
Most of my team members arrive to work eager to help customers and other employees, they are very knowledgeable about many of REI's products, and approach their positions with a smile.
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