D
55/100
Spectrum Empresa Reclamada
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. leer más
Spectrum Outlook Employee Reviews
All
Positive
Constructive
¿Qué te hace más feliz en el trabajo?
being left alone to actually do the job this company pays me to do.
Revisión Publicado hace 10 meses
Commissions and benefits are a plus
Revisión Publicado hace 10 meses
How many annoying I'm making a difference, and that I work for a company that stands behind his employees and the brand
Revisión Publicado hace un año
Helping customers and fellow staff
Revisión Publicado hace un año
being able to work comfortably
Revisión Publicado hace un año
Being around my coworkers and share our daily experiences.
Revisión Review del Departamento de Ventas · Publicado hace 2 años
When it's time to leave
Revisión Review del Departamento de Ventas · Publicado hace 2 años
Helping my customers with any issues.
Revisión Publicado hace 2 años
When a Customer thanks me for being so patient and so understanding. Its easy to treat customers like that because I always think of the Customers as one of my own family members and treat them as such.
Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 años
Coworkers and making my commission
Revisión Publicado hace 2 años
The people, the environment, the training. The option for upward mobility.
Revisión Publicado hace 3 años
Making my customer happy is what drives me
Revisión Publicado hace 3 años
Nice customers that don't yell
Revisión Publicado hace 3 años
It makes me happy to help customers
Revisión Review del Departamento de Ventas · Publicado hace 3 años
When im able to assist a customer with their needs and save them
Revisión Publicado hace 3 años
meeting new people and offer them a great service.
Revisión Review del Departamento de Ventas · Publicado hace 3 años
I like the people I work with at Charter
Revisión Publicado hace 3 años
Knowing that for the first time, i can actually give more at work and I'll be compensated, recognized more
Revisión Publicado hace 3 años
Supervisors that really, genuinely care about our success and praise agents for a job well done.
Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años
Knowing that my coworkers and I understand one another via a healthy state of positivity through management.
Revisión Publicado hace 3 años
¿Qué está mal y cómo se puede mejorar?
The cable service have constant problems, and customers recall very often.
Revisión Publicado hace un año
Infrastructure, quality, service, customer service.
Revisión Publicado hace un año
Customers base their experience on the employee and the company policies. Spectrum is overpriced and with the current economy customers cannot afford us
Revisión Publicado hace 2 años
We hear daily complaints from our customers who unleash their anger on us.
Revisión Review del Departamento de Ventas · Publicado hace 2 años
High prices, not enough value, and mobile is TRASH!
Revisión Publicado hace 2 años
I think individual groups should not be treated special unless you treat heterosexual individuals special as well!!!! Why do we have minority days but don’t have Caucasian days? I am Caucasian and application say white! Why not Caucasia
Revisión Publicado hace 3 años
Sales adds plans and equiptment to customers without their knowledge
Revisión Publicado hace 3 años
We are a cable company that cares about stock prices and never about or costumers or their experince with our prodect we are a monoply and know it and use it to crush compitotion.
Revisión Publicado hace 3 años
We’re a victim of our own success. Hey we’re a challenger band to Comcast! Haha yeah right. We’re Comcast’s lap puppy. We have the resources to take them on and win this country, but the status quo is too good for us. News flash we’re going to be sold for parts if we don’t adapt.
Revisión Publicado hace 3 años
No communication between departments, even at the higher levels. Needs more open communication.
Revisión Publicado hace 3 años
Customer service is not a focus. Sales are the only focus. Speed and making sales, no matter what it takes, are rewarded- usually to the detriment of other employees and customers. Training is severely lacking. Support is severely lacking. Favoritism and inconsistency are constant.
Revisión Publicado hace 3 años
Communicate better and listen more
Revisión Publicado hace 4 años
Too many Price hikes and very bad customer service. Customers threaten to leave, and many do.
Revisión Review del Departamento de Ventas · Publicado hace 4 años
Charter is a Fortune 100 company that has grown through acquisitions. There is no internal driven innovation; the bureaucracy won't allow it. Turf wars andnoersonal agendas are hurting clients, shareholders, and employees. This comoany is straightniut of Atlus Shrugged!
Revisión Publicado hace 4 años
better service spending more time for the customer
Revisión Review del Departamento de Operaciones · Publicado hace 4 años
Prices for our services are too high.
Revisión Publicado hace 4 años
As with most telcos the bottom profit is king at the expense of almost everything else. As long as the ahareholders are happy the ceo will keep getting astronomical amounts while field workers have to fight to get a few extra pennies on their raises.
Revisión Publicado hace 4 años
Age old issues and problem brought up are either marginalized or dismissed. This company is a carbon copy of every other cable company. Innovation is absent at a practical level yet celebrated at Executive Level. Just ask any contract labor group or inhouse group about "RESCUE TROUBLE CALLS.
Revisión Review del Departamento de Operaciones · Publicado hace 4 años
build morale and people like the competition would treat us, better.
Revisión Publicado hace 4 años
Terrible implementation and lack of empathy for hard times for customers is changing brand drastically
Revisión Publicado hace 4 años
¿Qué es lo que más te gusta de tu empresa?
Employee engagement, spark rewards and my coworkers
Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años
Paycheck. Paycheck. Paycheck. Paycheck. Paycheck.
Revisión Publicado hace 6 años
I live close to my job
Revisión Review del Departamento de Operaciones · Publicado hace 6 años
Benefits and free services and shift differential
Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años
they are very innovative and have excellent goals that push the company forward
Revisión Publicado hace 7 años
Nothing much just back company to work for.
Revisión Publicado hace 7 años
Free internet cable and phone
Revisión Review del Departamento de Ventas · Publicado hace 9 años
Don't have to pay health insurance unless you have dependants
Revisión Publicado hace 9 años
My coworkers
Revisión Review del Departamento de Atención al Cliente · Publicado hace 9 años
My team
Revisión Publicado hace 9 años
¿Qué es lo que más te gustaría ver mejorado en tu empresa?
Equal treatment of Retail Sales Consultants.
Revisión Review del Departamento de Ventas · Publicado hace 5 años
Recognizing people for doing a good job, and promoting them accordingly
Revisión Review del Departamento de Operaciones · Publicado hace 6 años
The discussion of an opinion or idea when brought up to upper management as opposed to being shut down. The open door policy should be for listening
Revisión Publicado hace 7 años
Management, company ethics, and respect employees
Revisión Publicado hace 7 años
Employees morale
Revisión Review del Departamento de Atención al Cliente · Publicado hace 9 años
The core culture.
Revisión Publicado hace 9 años
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