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I have had a good experience working at XPO so far. There are some issues, I feel as though I have to work nights or long hours to keep up with the demand. That is due to our leadership slashing some of the support systems that we had in place. That is not good for business or employee satisfaction.
¿Qué es lo que más te gusta de tu equipo directivo?
They have a lot of experience in the industry.
Revisión
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Our customer service is bad, but we are profitable.
Revisión
¿Qué son algunas de las mejores cosas de tu equipo?
They care about our customers. They care about doing a good job.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Set attainable goals. Give pay increases. Year over year goals are difficult to quantify where the actual work is getting done to help this company grow. You could work extra long hours and nights, and if your goals are unattainable then you don't make any bonus. Company seeing record profits.
Revisión
¿Qué va mal y cómo puede mejorarse?
Our service is terrible. We don't have enough people to get the job done well. All of the efficiencies have gotten in the way of taking care of the customer. Let your folks take care of the customer instead of always chasing profits and numbers. Focus on service rather than chasing ODFL O/R number.
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