XPO – LTL has lost focus on customer satisfaction which has eroded our good reputation with our customer base. Just look at the last Mastio survey. We used to be #1 now we’re next to last. I like my job but lately it has become painful constantly being bombarded with customer complain | Comparably

XPO – LTL has lost focus on customer satisfaction which has eroded our good reputation with our customer base. Just look at the last Mastio survey. We used to be #1 now we’re next to last. I like my job but lately it has become painful constantly being bombarded with customer complain

XPO Empresa Reclamada
XPO (NYSE: XPO) is one of the largest providers of asset-based less-than-truckload (LTL) transportation in North America. leer más
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LTL has lost focus on customer satisfaction which has eroded our good reputation with our customer base. Just look at the last Mastio survey. We used to be #1 now we’re next to last. I like my job but lately it has become painful constantly being bombarded with customer complain

¿Qué es lo que más te gusta de tu equipo directivo?

Communication of company performance and goals

Revisión
¿Qué son algunas de las mejores cosas de tu equipo?

Everyone is willing to help others when needed

Revisión
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

Being able to speak your mind

Revisión
¿Qué es lo mejor de tu paquéte de compensación?

Salary plus ability to earn bonus through achieving and surpassing goals

Revisión
¿Qué va mal y cómo puede mejorarse?

Service in LTL is terrible and I don’t believe LTL leadership has the experience or knowledge of the Industry to improve it. Sales leadership is overloading the sales team with constant changes in procedures, and seem to think computer enhancements are critical while lo

Revisión

Other Employee Reviews for XPO

¿Qué necesita mejorar el equipo directivo?

Not talking down to the employees

Revisión de Liderazgo/Directiva · Publicado hace 8 años
¿Qué es lo mejor de tu paquéte de compensación?

Better than most companies in the area

Revisión de Compensación del Departamento de Operaciones · Publicado hace 9 años
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