Zenith American Solutions – It was wonderful when I was originally hired. New owners and their leadership have destroyed it. | Comparably

Zenith American Solutions – It was wonderful when I was originally hired. New owners and their leadership have destroyed it.

Zenith American Solutions Empresa Reclamada
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives. leer más
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PARTICIPANTES
233
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6698

It was wonderful when I was originally hired. New owners and their leadership have destroyed it.

Brevemente describa su total experiencia en el trabajo

The wonderful company I hired into is gone. It's evolved into a cold, corporate entity that I don't even recognize.

Revisión
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

Company culture is awful. My team is great.

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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

Company places too much on the employees without adequate technical assistance.

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¿Qué es lo mejor de tu paquéte de compensación?

health benefits, which are the only reason i am still an employee

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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

There is nothing positive anymore at my company in regards to culture and environment.

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¿Qué va mal y cómo puede mejorarse?

Executive leadership and upper management should listen to employees who know the clients better than they do.

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¿Qué son algunas de las mejores cosas de tu equipo?

We work well together for our client despite the never-ending stream of IT issues and other roadblocks constantly being placed in our way.

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¿Qué son algunas de las mejores cosas de tu equipo?

We share a commitment to be the best we can for our client, despite Zenith's best efforts to prevent us from doing so.

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¿Qué necesita mejorar el equipo directivo?

Researching the client's needs and what staff needs in order to provide the best customer service to them. For the past few years, Zenith and HBH have FAILED to do this.

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¿Qué necesita mejorar el equipo directivo?

Listening to the boots on the ground. Management is clueless and is trying to use a cookie-cutter approach to everything. This doesn't work for a company representing hundreds of employers and their many DIFFERENT unions.

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¿Qué va mal y cómo puede mejorarse?

Cookie-cutter solutions do not bode well for a company with as many different unions as we work with. Infrastructure is AWFUL. The systems used for my client still haven't been updated since 2016, despite the fact that we've been asking since then.

Revisión

Other Employee Reviews for Zenith American Solutions

¿Qué es lo que más te gusta de tu equipo directivo?

Communicative, evolving with new technology, willing to invest in employees

Revisión de Liderazgo/Directiva del Departamento de Mercadotecnia · Publicado hace 9 meses
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