Zenith American Solutions Empresa Reclamada
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
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Overall great - except the training. The training is among the worst I have ever experienced. It's almost non-existent. You learn by doing, failing and doing it again. I have sat at my desk in tears of frustration over the lack of training.
¿Qué es lo que te hace más feliz en el trabajo?
Helping our member prepare for retirement and supporting them and their families.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The people I work with made me feel very welcome. Whether they are leaving little gifts, decorating the office to celebrate the seasons or setting-up a volunteer potluck, they make working here fun.
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¿Qué son algunas de las mejores cosas de tu equipo?
It's a dynamic role with few SOPs to follow. We lean on each other to educate and support so we can provide our customers with seamless service as they head into one of the biggest milestones in life: Retirement
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
My role as a Sr. Benefits Processor requires me to wear a lot of hats; customer service, benefit processing, research, problem-solving, innovation, team work and supporting the Union admins with their questions/processes. In my past roles with other 3rd party co's, my job was done by 3 to 5 people
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