American Express – More and more deflating as time goes on. | Comparably

American Express – More and more deflating as time goes on.

American Express Compagnie réclamée
"American Express is a financial services company that provides credit cards, charge cards, travel and insurance products." Lire la suite
EMPLOYÉ
PARTICIPANTS
816
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7588
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More and more deflating as time goes on.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Unrealistic goals and expectations of what we can accomplish given our roles and the areas that our out of our control

Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?

We are just disjointed, which is a product of management and leadership. But I work with incredibly intelligent and highly motivated people at my level.

Quelle est la meilleure partie de votre programme de rémunération?

Parental leave, but its only a benefit to employees having children. When I had kids the leave package was terrible and now I can't take advantage of the best employee benefit.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Understanding the real day to day challenges and issues of the "worker bees". They're hung up on reports and statistics and out of touch with the front line work and issues.

Que faut-il changer pour améliorer la culture de l’entreprise?

Focus on the bigger picture. Too much is flowing down to the front lines, without thought to how it impacts our productivity and ability to truly impact the company. Leadership needs to be more in touch with the field and what is going on at a day to day basis.

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