American Express IT Department Employee Reviews
Briefly describe your overall experience at your company
Review from IT Dept
Review from IT Dept
Decent place to work if you can get past the politics and silos.
Review from IT Dept
What do you like best about the leadership team?
The leadership team is constantly finding new ways to engage and support top talent.
Review from IT Dept
We have a well balanced leadership team. They aren't solely focused on market results and treat employees like they value them.
Review from IT Dept
I don’t trust them as they have hidden agendas
Review from IT Dept
What does the leadership team need to get better at?
Developing teams and bringing them together
Review from IT Dept
Be more supportive of employees
Review from IT Dept
What is the best part about your compensation package?
Generous 401k, stocks, and bonus
Review from IT Dept
VERY comprehensive benefits package, especially for families.
Review from IT Dept
Full comp package is excellent, bonus are good but the system to get them is an archaic favoritism model where directors and VPs battle it out to get individuals a good rating.
Review from IT Dept
Bonus component is good, but a bad manager can victimise you.
Review from IT Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Poor pay compared to similar companies
Review from IT Dept
What are some of the best things about your team?
Good relationships, no back stabbing
Review from IT Dept
We have a great combination of experience colleagues and those just starting their careers. The dynamic is highly cooperative and collaborative.
Review from IT Dept
My team should be a bright spot in the company but our leadership is ineffective at best. They need to place a higher priority on leaders leading people over projects.
Review from IT Dept
Colleagues are friendly and helpful sometimes
Review from IT Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of American Express yet.
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What is most positive about the culture and environment at your company?
We have a sincere focus on work/life balance. Great paid leave and flex time along with a culture of giving back to the community.
Review from IT Dept
Everyone works hard, not always smart but they do chip in and help.
Review from IT Dept
Sometimes flex work is allowed
Review from IT Dept
What needs to change to make the company culture better?
Recognise experienced employee’s loyalty and not believe only external hires are good!
Review from IT Dept
What did you like most about the interview process?
It was a very easy process but after i was hired i found out they just wanted me since i was a black female so i got different treatment than others. They paired me with a "buddy" who repeatedly tells me i was the worse candidate and need to step up.
Review from IT Dept
I feel those conducting the interviews are sincerely interested in me and what I could bring to the position.
Review from IT Dept
What would you improve about your company's interview process?
The interview process is awful, they don't seem to understand that not everyone is an engineer. The onboarding process makes up for it.
Review from IT Dept
What makes you most happy at work?
Great brand, positive attitudes and goals
Review from IT Dept
The great people and opportunities. If for some reason you are unhappy with your current trajectory there are SO many options to change and grow in a different direction.
Review from IT Dept
I have a lot of autonomy
Review from IT Dept
When I get the smallest recognition for a task or job well done
Review from IT Dept
What's going wrong and how can it be improved?
Customer service seems less motivated
Review from IT Dept
The annual performance process is very partial as the boss will always need to find a low performer relative to others, regardless of their contribution and throw them under the bus!
Review from IT Dept
What do you like best about your company?
Incompetence of management never gets punished
Review from IT Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of American Express yet.
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