
We have the same goal, 1.Safety 2 Customer Satisfaction 3. Quality work
They communicate where we stand in the market and where we need to be to meet our financial goals.
The feeling of satisfaction at the end of the day knowing we did put in a hard days work and our customers were taken care of .
We have a clear understanding of work assignments and who is responsible for what. There is a work comradery without getting personal and it works for this group.
I believe the bonus structure should change. A General Manager for a branch receives on average from a $80k - 100K yearly bonus. The other salaried managers (Operation, Retail Inside Sales managers) who are key and loyal team members are on a profit sharing program, they average 1K - 1.5k .