Rent-A-Center Employee Reviews

High pressure to perform , long hours, but if you have the right direct management it is rewarding

The dms are far from reality! They pish you to your breaking point daily! They text your personal cell or call the store cussing at you and demeaning in person! I have never seen such a toxic place! They only care about numbers that had been generated over 20yrs. Fire dms

The job itself is fine and i usually have enjoyed it, however since our DM switch it has become a place of constant retaliation from him and belittlement

Lack of strategic direction and integrity with leadership

Very great place to work at love all the costumers and cowrokers

Understanding that im a person and nkt just a number

Their enthusiasm. Even when making the dumbest decisions possible, which clearly has no resl input from the field, they do it with enthusiasm.

Open door policy on everything.

My store manager, my DM and my RD are super friendly and encouraging. Its very rare to find that in a company in todays world.

They are always there for you and making time available for customers to get into with providing our products.

Fire dms, they should not be allowed to terrize employees to make them selves look good around their peers! I have a lost of past and present employees who can contest to the mistreatment! Tell employees to take risk daily! Some people need treatment because of they are treated by dm and rds

Needs a new store manger

Honesty, Integrity, and actually being customer centric

Accountability. They make demands of their workers but will not follow through with orders given or change the orders for "special" customers. Hold the whole management team accountable, the store manager, the sales manager, and the credit manager.

Communication, job descriptions, & being leaders

Medical is fair , but life insurance is cheap.

Everything about this place is amazing

The benefits are amazing and competitive!

I love it so much

The 401k is great never had one before

The dm and rd tells you every day they are going to replace you! No compensation is worth what you have to put up with!

redo the whole company and maybe it would be better

Vwry expensive health insurance premiums are too high

Yes i was let go for refusing to use personal social media

Your a number at this place start my the turn over people overwhelmed by there goals they want worked with least 80 people and I an now leaving also no one lasts more then 6 months to a 1 day even

Hardworking and loyal Also very dependable

Teamwork flexibility communication ease of understanding between store level employees

That we can be our selfs around each other

You can count on them everyday.

They like to have fun while creating a great customer experience of making the customer feel like family while having a great experience of smell right , look right , and feel right in our store .

Communication, making decisions based on data

Improve the quality of the workers by being held responsible for their actions.

Everything they do not market they argue and fuss with each other daily

Coworkers had an attitude and were not professional . They played loud music all day and spent majority of the day socializing. One of my coworkers would do a full face of make up on the job.

The co-workers work well, it is management and above that is the problem.

Room for growth and advancement

Getting off and going home

none of it its bad

The stores, the DM barricades anything else with negativity

Very accepting of outside life kids appointments etc not all stores I'm sure has as good of manger as mine

The Executive Team ans the EVPs.

Leadership and actual strategy to drive performance

It really all falls back to management holding everyone and eachother accountable for their actions and job responsibilities

Attitude of store manager towards fellow employees

Offer proper benifits to valued employees

Getting to know the people that work there

It was the atmosphere while interviewing

Being treated fairly and like a person

Owner lied to me about benifits and everything

It is a smooth interview. Leading questions but not invasive.

Too many interview questions for a menial job

Let the store managers hire

I would make everything more constructive .

Just hire anyone at this point I notice to fill the seat

The interview is very easy.

I know I can go in and do my job without being microanaged

I get to provide families things they need for their homes on a payment plan.

To serve the community with a1 merchandise at a low cost...conversations with the customers

Having the right tech devices all newest an latest all but I'm not their yet getting back to work bouncing back yah ya

Our merchant team always there to make our days better

Understand that it's not 1980 understand that social economics play a role in everyday business understand the needs of our clients as it pertains to economics our demographic is low income what happens when cost of living rises calm down on all the heavy handed sales tactics cut weekly rates down

Calling harrasing people all day they hate everyone

GET RID OF THE DECISION ENGINE. Personal experience with the customers in our city and instinct could've prevented a few 70+ day late accounts, instead, the decision engine approved them and we never saw the merchandise again.

The company takes advantage of the poor.