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Rent-A-Center Claimed Company
Rent-A-Center, Inc. is a rent-to-own operator in North America. read more
Rent-A-Center Company Culture
Rent-A-Center Culture
This score is derived from employee ratings & reviews2.9/5
Rent-A-Center's Overall Culture is rated C-
Top Rated Culture Dimensions
Environment
CDiversity
CMeetings
CProfessional Development
CTeam
CRent-A-Center CEO
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Mitch Fadel
64 /100
See More
Diversity at Rent-A-Center
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C
Diverse employees at Rent-A-Center have rated Team, Environment, and Retention as the highest categories they have scored
Women at Rent-A-Center
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-
Women at Rent-A-Center have rated Team, CEO Rating, and Compensation as the highest categories they have scored
Rent-A-Center eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Recommend to a Friend?
-20
Rent-A-Center employees are -20% more likely to recommend Rent-A-Center as a great place to work
| 35% | Promoters |
|---|---|
| 10% | Passives |
| 55% | Detractors |
Working at Rent-A-Center
Working at Rent-A-Center is rated below average by 251 employees, across various culture dimensions. Rent-A-Center employees rate Environment highest among all categories, and think that Outlook and Executive Team have the most room for improvement, putting Rent-A-Center’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Dallas. See below in detail how working at Rent-A-Center was rated by employees.
Overall Company Culture at Rent-A-Center
C-
Overall Company Culture at Rent-A-Center is rated C-
Last updated today
Bottom
30%
Rent-A-Center ranks in the Bottom 30% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Rent-A-Center Employee Reviews
Out of 297 Rent-A-Center employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping Rent-A-Center improve their work culture.
| Positive Reviews | 71% |
|---|---|
| Constructive Feedback | 29% |
Positive Reviews From Rent-A-Center Employees
- What are some of the best things about your team?My team has developed a relationship of trust and respect that make accomplishing tasks easier with everyone pushing to the goal.
- What makes you most happy at work?Making customers happy, bringing them the things they need and want to make life better. What could be better- and I get paid to do it!
- What did you like most about the interview process?I enjoyed the fact that I interviewed not just with the person I would be reporting to, but with those I would be working with and who would be reporting to me. All hands on deck to make sure the company culture is protected and grown.
Rent-A-Center Company Information
Rent-A-Center Company Overview
Rent-A-Center, Inc. is a rent-to-own operator in North America.
Rent-A-Center was founded in 1986 and its current CEO is Mitch Fadel. Since its inception 40 years ago, Rent-A-Center has grown to 14000 employees.
Rent-A-Center Mission, Vision & Values
Rent-A-Center Mission Statement
To Improve the Quality of Life for Our Coworkers and Our Customers
Rent-A-Center Values
- Having a Winning Spirit
- Acting With a Servant's Heart
- Bringing Honor To Our Team
Sustainability and Corporate Social Responsibility at Rent-A-Center
Our business model naturally supports sustainability through refurbished and reuse of returned items. On average, more than half of all rental agreement originate from previously rented product.
We partner with some of the world’s most recognizable brands that incorporate responsible sourcing and efficiency throughout their organizations. Samsung, LG, Whirlpool, Ashley and HP account for over 75% of our annual spend for inventory purchases.
Rent-A-Center provides our hard-working customers choice and opportunity. Through flexible payment options we offer worry-free access to products and services that improve quality of life and bring our customers added comfort and convenience.
Our charitable giving efforts are aligned with that same desire to help families thrive. We put our values into action by supporting causes that give families peace of mind and offer children opportunities that will help them reach their potential.
| Headquarter | 5501 Headquarters Drive Plano, TX 75024 United States of America |
|---|---|
| Website | www.rentacenter.com/ |
| Founding Date | 1986 |
| Tel | 972-801-4712 |
| Company Status | Public |
| Stock | RCII |
| Jobs | raccareers.com/ |
| Social Sites |
Rent-A-Center Competitors
Rent-A-Center competitors include Aaron's and Big Lots. Rent-A-Center ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Rent-A-Center compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Rent-A-Center Employees
Rent-A-Center has 14000 employees. 251 employees at Rent-A-Center have reviewed Rent-A-Center across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.
Overall, the 251 Rent-A-Center employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Rent-A-Center are not very pleased with their total compensation at Rent-A-Center, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Rent-A-Center are generally satisfied with their team. 251 Participants grade the quality of their coworkers a C. The majority believe the meetings at Rent-A-Center are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Rent-A-Center believe the environment at Rent-A-Center is positive. Most Participants believe the pace of work at Rent-A-Center is comfortably fast. About 52% of the employees at Rent-A-Center work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Rent-A-Center are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Rent-A-Center employees generally work 9.3 hrs a day
Work Hours
A Day in the Life
Employees at Rent-A-Center report the work pace is comfortably fast
Work Pace
A Day in the Life
74% of Rent-A-Center employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Rent-A-Center employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
38% of Rent-A-Center employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Rent-A-Center employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
62% of Rent-A-Center employees call their work environment positive
Environment
Joining Rent-A-Center - Employee Onboarding
The prevailing opinion from employees about joining Rent-A-Center is that the company was very prepared on their first day. Rent-A-Center employees concluded that their overall onboarding experience was positive. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Rent-A-Center KPIs and OKRs
At Rent-A-Center 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Rent-A-Center's KPIs and OKRs is essential for its success. Out of 8 Rent-A-Center employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Press for Rent-A-Center
Rent-A-Center CEO & Leadership
Rent-A-Center CEO - Mitch Fadel
64 /100
Rent-A-Center’s CEO Mitch Fadel started in this role in 2018. Mitch’s approval rate is lower compared to CEOs at similar sized companies, putting Mitch in the Bottom 35% of all CEOs of similar-sized companies on Comparably, and in the Bottom 35% compared to CEOs of all other companies in Dallas. Mitch Fadel’s employees rank Rent-A-Center in the Bottom 45% for Environment, in the Bottom 40% for Meetings, and in the Bottom 40% for Professional Development. Fadel is generally unpopular with Rent-A-Center employees, but ranks especially low with Hispanic or Latino employees, and by employees in the Operations department and employees in the Sales department. However, employees identified with Other ethnicities have a slightly more favorable view of the CEO. When compared to Rent-A-Center’s competitors, Mitch Fadel ranks below Aaron's CEO Douglas Lindsay.
Rent-A-Center Leadership
The Rent-A-Center Executive Team is rated a “D+” and led by CEO Mitch Fadel, EVP, Chief Financial Officer Maureen Short, and EVP, Rent-A-Center Operations Anthony Blasquez
Mitch Fadel CEO / President
Mr. Mitch Fadel is a progressive leader with over 25 years of C-Level experience growing companies through various... read more
Maureen Short EVP, Chief Financial Officer
Ms. Maureen Short is Executive Vice President and Chief Financial Officer for Rent-A-Center, Inc. Ms. Short joined the... read more
Anthony Blasquez EVP, Rent-A-Center Operations
Mr. Anthony Blasquez has served as our Executive Vice President, Rent-A-Center Business since June 2020. Mr. Blasquez... read more
Ann Davids EVP, Chief Customer Officer/Chief Marketing Officer
Ms. Davids has served as EVP - Chief Customer and Marketing Officer at Rent-A-Center, Inc. since February of 2018. Ms.... read more
Bryan Pechersky EVP, General Counsel & Corporate Secretary
Mr. Bryan Pechersky has served as our Executive Vice President, General Counsel and Secretary since June 2020. From 2010... read more
Russell Goin SVP, Human Resources
Mr. Russell Goin is a driven Human Resources Executive with an extensive background of experience in Human Capital... read more
Mike Santimaw SVP, Chief Information Officer
Mr. Mike Santimaw serves as the SVP, Chief Information Officer of Rent-A-Center. Mike started at Rent-A-Center in... read more
Tran Taylor EVP, Chief Human Resources Officer
Mr. Tran Taylor serves as Rent-A-Center’s Executive Vice President and Chief Human Resources Officer. Tran bring more... read more
Rent-A-Center Salaries
How much does Rent-A-Center pay?
How much do people at Rent-A-Center get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Rent-A-Center is $74,915, or $36 per hour, while the estimated median salary is $140,000, or $67 per hour.
At Rent-A-Center, the highest paid job is a Director of HR at $119,685 annually and the lowest is an Account Manager at $32,890 annually. Average Rent-A-Center salaries by department include: Business Development at $32,890, Engineering at $100,000, IT at $61,000, and HR at $119,685. Half of Rent-A-Center salaries are above $140,000.
118 employees at Rent-A-Center rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 364 ratings) while 116 employees at Rent-A-Center rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 125 ratings).
Salaries contributed from Rent-A-Center employees include job titles like Mobile Developer, Operations Manager, Inventory, and Account Manager. Comparably data has a total of 5 salary records from Rent-A-Center employees.
Last updated 17 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $61k | $61k | 1st Percentile |
20th Percentile $156k | $156k | 20th Percentile |
40th Percentile $233k | $233k | 40th Percentile |
60th Percentile $246k | $246k | 60th Percentile |
80th Percentile $278k | $278k | 80th Percentile |
100th Percentile $298k | $298k | 100th Percentile |
$74,915*
Average Compensation
$140,000*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Rent-A-Center Salaries by City
Rent-A-Center Salaries by Department
Diversity & Inclusion at Rent-A-Center
Diverse employees at Rent-A-Center score the company 63/100 across various culture categories, placing Rent-A-Center in the Bottom 40% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Rent-A-Center across various culture dimensions.
WE ARE ALL IN THIS TOGETHER,,At Rent-A-Center, we believe that all of our coworkers, customers and communities have unique stories, experiences and aspirations. Together, they span a wide range of global cultures and historical backgrounds that make us stronger by combining our diverse perspectives. ,,Inclusion is not only what we practice, its at the heart of our values and what keeps our company growing. We are a better company when we unite the diverse voices of our coworkers, customers and communities.
Ranked Culture the Highest
Ranked Culture the Lowest
Rent-A-Center Perks & Benefits
Coworker Purchase Program Employee Stock Purchase Program - When Applicable*
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
Office Perks
- Legal Assistance
Rent-A-Center PTO
Rent-A-Center's PTO and Vacation policy typically gives 10-15 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is Rent-A-Center's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Rent-A-Center's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Rent-A-Center Careers
Rent-A-Center Jobs
No Recent Jobs found for Rent-A-Center on Comparably
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H1B Visa
In 2019, Rent-A-Center applied for 5 H1B visas. Of the work permits applied for, 60% were approved.
Work Permit Application Outcome
Rent-A-Center has a total of 14000 employees
5
Total Applied
H1B Applications Outcome
- 60% Granted (3 out of 5)
- 0% Denied ( out of 5)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 5)
- 40% Certified-Withdrawn Application was approved but later withdrawn by employer (2 out of 5)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Rent-A-Center Know You Want To Work There
Overview of Candidates Interested in Rent-A-Center on Comparably
Candidates By Department
All Industries | 44% | |
|---|---|---|
Sales | 25% | |
Customer Support | 6% | |
Product | 6% | |
IT | 6% | |
Other | 13% |
Candidates By Location
Dallas | 25% | |
|---|---|---|
Fort Worth | 13% | |
De Kalb | 6% | |
Frisco | 6% | |
Nashville | 6% | |
Other | 44% |
Frequently Asked Questions regarding Rent-A-Center
What is Rent-A-Center address?
Rent-A-Center location is at 5501 Headquarters Drive
Who is the CEO of Rent-A-Center?
Rent-A-Center CEO is Mitch Fadel, their score by employees is 64
What are the salaries in Rent-A-Center
The average salary for employees in Rent-A-Center is 74915$
What is Rent-A-Center eNPS?
The eNPS for Rent-A-Center is -20
What is Rent-A-Center revenue?
Rent-A-Center revenue is $3B
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