Rent-A-Center Culture | Comparably
HR or Marketing?Claim Your Free Employer Account
Rent-A-Center Claimed Company
Rent-A-Center, Inc. is a rent-to-own operator in North America. read more
EMPLOYEE
PARTICIPANTS
251
TOTAL
RATINGS
2498

Rent-A-Center Company Culture

Rent-A-Center Culture

This score is derived from employee ratings & reviews
2.9/5
Rent-A-Center's Overall Culture is rated C-

Top Rated Culture Dimensions

Rent-A-Center CEO

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Mitch Fadel Rent-A-Center's CEO
Mitch Fadel
64 /100

Diversity at Rent-A-Center

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C

Diverse employees at Rent-A-Center have rated Team, Environment, and Retention as the highest categories they have scored

Women at Rent-A-Center

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Women at Rent-A-Center have rated Team, CEO Rating, and Compensation as the highest categories they have scored

Rent-A-Center eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

-20

Rent-A-Center employees are -20% more likely to recommend Rent-A-Center as a great place to work

35%Promoters
10%Passives
55%Detractors

Working at Rent-A-Center

Working at Rent-A-Center is rated below average by 251 employees, across various culture dimensions. Rent-A-Center employees rate Environment highest among all categories, and think that Outlook and Executive Team have the most room for improvement, putting Rent-A-Center’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Dallas. See below in detail how working at Rent-A-Center was rated by employees.

Overall Company Culture at Rent-A-Center

C-

Overall Company Culture at Rent-A-Center is rated C-

Last updated today

Bottom
30%

Rent-A-Center ranks in the Bottom 30% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 251 Employees

View Results
0
20
40
60
80
100
Marketing
90
Marketing90
Operations
72
Operations72
HR
66
HR66

Rent-A-Center Employee Reviews

Out of 297 Rent-A-Center employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping Rent-A-Center improve their work culture.

71%
29%
Positive Reviews71%
Constructive Feedback29%

Positive Reviews From Rent-A-Center Employees

  • What are some of the best things about your team?
    My team has developed a relationship of trust and respect that make accomplishing tasks easier with everyone pushing to the goal.
  • What makes you most happy at work?
    Making customers happy, bringing them the things they need and want to make life better. What could be better- and I get paid to do it!
  • What did you like most about the interview process?
    I enjoyed the fact that I interviewed not just with the person I would be reporting to, but with those I would be working with and who would be reporting to me. All hands on deck to make sure the company culture is protected and grown.

Rent-A-Center Company Information

Rent-A-Center Company Overview

Rent-A-Center, Inc. is a rent-to-own operator in North America.

Rent-A-Center was founded in 1986 and its current CEO is Mitch Fadel. Since its inception 40 years ago, Rent-A-Center has grown to 14000 employees.

Rent-A-Center Mission, Vision & Values

Rent-A-Center Mission Statement

To Improve the Quality of Life for Our Coworkers and Our Customers

Rent-A-Center Values

  • Having a Winning Spirit
  • Acting With a Servant's Heart
  • Bringing Honor To Our Team

Sustainability and Corporate Social Responsibility at Rent-A-Center

Our business model naturally supports sustainability through refurbished and reuse of returned items. On average, more than half of all rental agreement originate from previously rented product.

We partner with some of the world’s most recognizable brands that incorporate responsible sourcing and efficiency throughout their organizations. Samsung, LG, Whirlpool, Ashley and HP account for over 75% of our annual spend for inventory purchases.

Rent-A-Center provides our hard-working customers choice and opportunity. Through flexible payment options we offer worry-free access to products and services that improve quality of life and bring our customers added comfort and convenience.

Our charitable giving efforts are aligned with that same desire to help families thrive. We put our values into action by supporting causes that give families peace of mind and offer children opportunities that will help them reach their potential.

Headquarter5501 Headquarters Drive
Plano, TX 75024
United States of America
Websitewww.rentacenter.com/
Founding Date1986
Tel972-801-4712
Company StatusPublic
StockRCII
Jobsraccareers.com/
Social Sites

Rent-A-Center Competitors

Rent-A-Center competitors include Aaron's and Big Lots. Rent-A-Center ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Rent-A-Center compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Aaron's' Logo
    Aaron's
    3.2/5
  2. #2
    Rent-A-Center's Logo
    Rent-A-Center
    2.9/5
  3. #3
    Big Lots' Logo
    Big Lots
    2.8/5

Rent-A-Center Employees

Rent-A-Center has 14000 employees. 251 employees at Rent-A-Center have reviewed Rent-A-Center across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 251 Rent-A-Center employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Rent-A-Center are not very pleased with their total compensation at Rent-A-Center, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Rent-A-Center are generally satisfied with their team. 251 Participants grade the quality of their coworkers a C. The majority believe the meetings at Rent-A-Center are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Rent-A-Center believe the environment at Rent-A-Center is positive. Most Participants believe the pace of work at Rent-A-Center is comfortably fast. About 52% of the employees at Rent-A-Center work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Rent-A-Center are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Rent-A-Center employees generally work 9.3 hrs a day
Work Hours
A Day in the Life
Employees at Rent-A-Center report the work pace is comfortably fast
Work Pace
A Day in the Life
74% of Rent-A-Center employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Rent-A-Center employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
38% of Rent-A-Center employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Rent-A-Center employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
62% of Rent-A-Center employees call their work environment positive
Environment

Joining Rent-A-Center - Employee Onboarding

The prevailing opinion from employees about joining Rent-A-Center is that the company was very prepared on their first day. Rent-A-Center employees concluded that their overall onboarding experience was positive. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Rent-A-Center KPIs and OKRs

At Rent-A-Center 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Rent-A-Center's KPIs and OKRs is essential for its success. Out of 8 Rent-A-Center employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

Rent-A-Center CEO & Leadership

Rent-A-Center CEO - Mitch Fadel

Mitch Fadel Rent-A-Center's CEO
64 /100

Rent-A-Center’s CEO Mitch Fadel started in this role in 2018. Mitch’s approval rate is lower compared to CEOs at similar sized companies, putting Mitch in the Bottom 35% of all CEOs of similar-sized companies on Comparably, and in the Bottom 35% compared to CEOs of all other companies in Dallas. Mitch Fadel’s employees rank Rent-A-Center in the Bottom 45% for Environment, in the Bottom 40% for Meetings, and in the Bottom 40% for Professional Development. Fadel is generally unpopular with Rent-A-Center employees, but ranks especially low with Hispanic or Latino employees, and by employees in the Operations department and employees in the Sales department. However, employees identified with Other ethnicities have a slightly more favorable view of the CEO. When compared to Rent-A-Center’s competitors, Mitch Fadel ranks below Aaron's CEO Douglas Lindsay.

Rent-A-Center Leadership

The Rent-A-Center Executive Team is rated a “D+” and led by CEO Mitch Fadel, EVP, Chief Financial Officer Maureen Short, and EVP, Rent-A-Center Operations Anthony Blasquez

  • Mitch Fadel  CEO / President

    Mitch Fadel CEO / President

    Mr. Mitch Fadel is a progressive leader with over 25 years of C-Level experience growing companies through various... read more

  • Maureen Short EVP, Chief Financial Officer

    Ms. Maureen Short is Executive Vice President and Chief Financial Officer for Rent-A-Center, Inc. Ms. Short joined the... read more

  • Anthony Blasquez EVP, Rent-A-Center Operations

    Mr. Anthony Blasquez has served as our Executive Vice President, Rent-A-Center Business since June 2020. Mr. Blasquez... read more

  • Ann Davids EVP, Chief Customer Officer/Chief Marketing Officer

    Ms. Davids has served as EVP - Chief Customer and Marketing Officer at Rent-A-Center, Inc. since February of 2018. Ms.... read more

  • Bryan Pechersky EVP, General Counsel & Corporate Secretary

    Mr. Bryan Pechersky has served as our Executive Vice President, General Counsel and Secretary since June 2020. From 2010... read more

  • Russell Goin SVP, Human Resources

    Mr. Russell Goin is a driven Human Resources Executive with an extensive background of experience in Human Capital... read more

  • Mike Santimaw SVP, Chief Information Officer

    Mr. Mike Santimaw serves as the SVP, Chief Information Officer of Rent-A-Center. Mike started at Rent-A-Center in... read more

  • Tran Taylor EVP, Chief Human Resources Officer

    Mr. Tran Taylor serves as Rent-A-Center’s Executive Vice President and Chief Human Resources Officer. Tran bring more... read more

Rent-A-Center Salaries

How much does Rent-A-Center pay?

How much do people at Rent-A-Center get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Rent-A-Center is $74,915, or $36 per hour, while the estimated median salary is $140,000, or $67 per hour.

At Rent-A-Center, the highest paid job is a Director of HR at $119,685 annually and the lowest is an Account Manager at $32,890 annually. Average Rent-A-Center salaries by department include: HR at $119,685, Engineering at $100,000, Business Development at $32,890, and IT at $61,000. Half of Rent-A-Center salaries are above $140,000.

118 employees at Rent-A-Center rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 364 ratings) while 116 employees at Rent-A-Center rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 125 ratings).

Salaries contributed from Rent-A-Center employees include job titles like Mobile Developer, Operations Manager, Inventory, and Account Manager. Comparably data has a total of 5 salary records from Rent-A-Center employees.

Last updated 17 days ago.

1st Percentile
$61k
$61k1st Percentile
20th Percentile
$156k
$156k20th Percentile
40th Percentile
$233k
$233k40th Percentile
60th Percentile
$246k
$246k60th Percentile
80th Percentile
$278k
$278k80th Percentile
100th Percentile
$298k
$298k100th Percentile
$74,915*
Average Compensation
$140,000*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Rent-A-Center Salaries by City

Rent-A-Center Salaries by Department

Explore Rent-A-Center Salaries

Diversity & Inclusion at Rent-A-Center

Diverse employees at Rent-A-Center score the company 63/100 across various culture categories, placing Rent-A-Center in the Bottom 40% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Rent-A-Center across various culture dimensions.

WE ARE ALL IN THIS TOGETHER,,At Rent-A-Center, we believe that all of our coworkers, customers and communities have unique stories, experiences and aspirations. Together, they span a wide range of global cultures and historical backgrounds that make us stronger by combining our diverse perspectives. ,,Inclusion is not only what we practice, its at the heart of our values and what keeps our company growing. We are a better company when we unite the diverse voices of our coworkers, customers and communities.

Ranked Culture the Highest

Women 80/100
Department - Operations
Men 90/100
Department - Marketing
Diverse Employees 70/100
Department - Operations

Ranked Culture the Lowest

Women 29/100
Department - Sales
Men 64/100
Department - Operations
Diverse Employees 38/100
Department - Sales

Rent-A-Center Perks & Benefits

Coworker Purchase Program Employee Stock Purchase Program - When Applicable*

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Legal Assistance

Rent-A-Center PTO

Rent-A-Center's PTO and Vacation policy typically gives 10-15 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is Rent-A-Center's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Rent-A-Center's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy50%
Office Meals25%
401k Contribution0%
Childcare25%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo25%
$1500 - $2500/mo38%
$1000 -$1500/mo11%
$500 -$1000/mo13%
Less than $500/mo13%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Rent-A-Center Careers

Rent-A-Center Jobs

Search

No Recent Jobs found for Rent-A-Center on Comparably

Mark that you are interested and we will alert you when there are new positions available listed on Comparably

H1B Visa

In 2019, Rent-A-Center applied for 5 H1B visas. Of the work permits applied for, 60% were approved.

Work Permit Application Outcome

Rent-A-Center has a total of 14000 employees

5
Total Applied
  • 60% Granted (3 out of 5)
  • 0% Denied ( out of 5)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 5)
  • 40% Certified-Withdrawn Application was approved but later withdrawn by employer (2 out of 5)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Rent-A-Center Know You Want To Work There

Overview of Candidates Interested in Rent-A-Center on Comparably

Candidates By Department

All Industries
44%
Sales
25%
Customer Support
6%
Product
6%
IT
6%
Other
13%

Candidates By Location

Dallas
25%
Fort Worth
13%
De Kalb
6%
Frisco
6%
Nashville
6%
Other
44%

Frequently Asked Questions regarding Rent-A-Center

What is Rent-A-Center address?

Rent-A-Center location is at 5501 Headquarters Drive

Who is the CEO of Rent-A-Center?

Rent-A-Center CEO is Mitch Fadel, their score by employees is 64

What are the salaries in Rent-A-Center

The average salary for employees in Rent-A-Center is 74915$

What is Rent-A-Center eNPS?

The eNPS for Rent-A-Center is -20

What is Rent-A-Center revenue?

Rent-A-Center revenue is $3B

×
Rate your company