LG Electronics North America Empresa reivindicada
At LG we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.
Life’s Good with LG! consulte Mais informação
The company lacks the ability to achieve fairness to their employees (pay discrepancies, call volume, negative performance marks for failures that only LG controls,such as parts delays) and their customers (paying for out of warranty repairs for one, but not the other, same part, product and year).
Brevemente descreva a sua experiência na companhia.
We use to have great leadership, but now it seems were ran by people that were car salesman and don't have a clue..
Quais são algumas das melhores coisas da sua equipe?
open communication in chat room, including venting
Quais são algumas das melhores coisas da sua equipe?
good communication between Service techs
O que está ruim e como pode melhorar?
Stop hiring where new techs are NOT needed and stealing my work!!!
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
New hires that are beginners in field at or above seasoned and high performing techs
O que está ruim e como pode melhorar?
The company is actually working against us instead of supporting us, as reasons mentioned earlier in previous answers.
No que a equipe de líderes deveria melhor?
Resolve issues... Parts shipping, KPI Number collection process, equal pay, lack of work load by Zone improvments, over hiring in certain Zones
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
New hired help, with very low knowlegde at same pay rate and sometimes more than you good, devoted and experienced techs. If hiring wage increases, than so should the pay rate of your current employee's increase at the same rate.
No que a equipe de líderes deveria melhor?
Ensure new hire help is needed, to prevent low calls which doesn't allow tech to achieve minimum goals and have self worth. Receiving late, next day promise dates does not allow time for communication with customer and part orders. FRFT should be given if prescreened correctly,regaurdless part delay
O que precisa melhor na cultura da empresa?
remove negative impact that is out of our control such as part backorders and shipping delays that effect our performance ratings. Require HR to respond. I requested help a half dozen times over several years and never had a response by email or phone. even after several attempts
Other Employee Reviews for LG Electronics North America
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