
We deal with the elderly and the sick. They do not want to speak to someone that barely speaks English. Get rid of outsourcing
we are continually asked to do more with less people. we are now expected to master every Department, with little to no training there is not adequate compensation for experience. New hires are paid more than people who have worked here for years
Communication. the people in the trenches like us are who make their salary. They need to spend some time actually doing the work they expect us to get done in a day. maybe then there would be adequate compensation for everything we are asked to do