Nextiva Заявленная компания
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021.
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Nextiva has continued to move me up in the company, based on my success and work ethic. I love what I do and I think customers know that.
В целом опишите ваш общий опыт в текущей компании
I love Nextiva because I've been treated fairly, I've advanced and I'm compensated fairly.
Чем вы больше всего довольны в вашем пакете компенсаций?
Benefits are mostly paid for by Nextiva
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Leadership keeps things fresh and exciting.
Чем вы больше всего довольны в вашем пакете компенсаций?
Most of my benefits are paid for by Nextiva
Что приносит вам больше всего счастья/радости на работе?
Resolving customer issues upon request.
Что приносит вам больше всего счастья/радости на работе?
I love to help my customers with problem resolution.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Work from home but using Chime to be able to connect with any Nextiva employee.
Что вам больше всего нравится в команде руководства?
Leadership shows they are invested in making us better at our jobs and the best in our industry.
Что можно улучшить в ваших сотрудниках, и что может помочь вам работать более сплоченно?
Onboarding technicians need more training and they need to slow down and make sure builds and build updates are done correctly the first time.
Каковы самые лучшие качества в вашей команде?
We really are a team and I know if I need assistance, there is someone willing to jump in, listen and assist to resolve customer problems.
Что вам больше всего нравится в команде руководства?
The Nextiva Executive team and CEO's listen to and appreciate their employees by increasing compensation based on team feedback as well as by what the market tells them.
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