Nextiva Заявленная компания
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021.
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Being fully remote is nice. It would be better to travel and meet people in person (but COVID has limited that). Again, we desperately need to take risks or we'll fall to the giants in our market and more scrappy startups like Aircall and Dialpad. It's now or never.
Что вам больше всего нравится в команде руководства?
Their belief in the product and brand.
Каковы самые лучшие качества в вашей команде?
We're fully remote but still check in on one another.
Чем вы больше всего довольны в вашем пакете компенсаций?
That I'm being paid a fair rate despite not being in AZ
Что идёт не так, и как это можно улучшить?
I said the exact same thing last year, but take risks. Innovate the brand. We're boring on social and have confused messaging. Outside of SMBs, we're not a well-known brand. Go all-in on brand and tighten up the messaging. The difference between homepage and webpages is glaring.
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