
The wonderful company I hired into is gone. It's evolved into a cold, corporate entity that I don't even recognize.
Company culture is awful. My team is great.
Company places too much on the employees without adequate technical assistance.
health benefits, which are the only reason i am still an employee
There is nothing positive anymore at my company in regards to culture and environment.
Executive leadership and upper management should listen to employees who know the clients better than they do.
We work well together for our client despite the never-ending stream of IT issues and other roadblocks constantly being placed in our way.
We share a commitment to be the best we can for our client, despite Zenith's best efforts to prevent us from doing so.
Researching the client's needs and what staff needs in order to provide the best customer service to them. For the past few years, Zenith and HBH have FAILED to do this.
Listening to the boots on the ground. Management is clueless and is trying to use a cookie-cutter approach to everything. This doesn't work for a company representing hundreds of employers and their many DIFFERENT unions.
Cookie-cutter solutions do not bode well for a company with as many different unions as we work with. Infrastructure is AWFUL. The systems used for my client still haven't been updated since 2016, despite the fact that we've been asking since then.