Zenith American Solutions – It was wonderful when I was originally hired. New owners and their leadership have destroyed it. | Comparably

Zenith American Solutions – It was wonderful when I was originally hired. New owners and their leadership have destroyed it.

Zenith American Solutions Заявленная компания
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives. читать еще
Эта компания принимает отзывы от проверенных сотрудников
СОТРУДНИКИ
УЧАСТНИКИ
233
ИТОГО
РЕЙТИНГИ
6698

It was wonderful when I was originally hired. New owners and their leadership have destroyed it.

В целом опишите ваш общий опыт в текущей компании

The wonderful company I hired into is gone. It's evolved into a cold, corporate entity that I don't even recognize.

Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?

Company culture is awful. My team is great.

Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?

Company places too much on the employees without adequate technical assistance.

Чем вы больше всего довольны в вашем пакете компенсаций?

health benefits, which are the only reason i am still an employee

Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?

There is nothing positive anymore at my company in regards to culture and environment.

Что идёт не так, и как это можно улучшить?

Executive leadership and upper management should listen to employees who know the clients better than they do.

Каковы самые лучшие качества в вашей команде?

We work well together for our client despite the never-ending stream of IT issues and other roadblocks constantly being placed in our way.

Каковы самые лучшие качества в вашей команде?

We share a commitment to be the best we can for our client, despite Zenith's best efforts to prevent us from doing so.

В чем руководство должно стать лучше?

Researching the client's needs and what staff needs in order to provide the best customer service to them. For the past few years, Zenith and HBH have FAILED to do this.

В чем руководство должно стать лучше?

Listening to the boots on the ground. Management is clueless and is trying to use a cookie-cutter approach to everything. This doesn't work for a company representing hundreds of employers and their many DIFFERENT unions.

Что идёт не так, и как это можно улучшить?

Cookie-cutter solutions do not bode well for a company with as many different unions as we work with. Infrastructure is AWFUL. The systems used for my client still haven't been updated since 2016, despite the fact that we've been asking since then.

Other Employee Reviews for Zenith American Solutions

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