Chili's – Customer service at the Lafayette, Louisiana location, on Ambassador Caffery and Settlers Trace was disgusting. The bartender and manager on 12/11/23 at 8:00pm was very rude and unprofessional. I've been a loyal customer for years, but the new staff is so drugged up.

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Best Company Work-Life Balance 2025 (Large Companies)

Chili's Claimed Company

Chili’s is a leading casual dining restaurant brand with a fun and energetic atmosphere where family and friends can gather over a delicious meal. read more

EMPLOYEE PARTICIPANTS: 2315

TOTAL RATINGS: 21050

CEO: Wyman Roberts

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Customer service at the Lafayette, Louisiana location, on Ambassador Caffery and Settlers Trace was disgusting. The bartender and manager on 12/11/23 at 8:00pm was very rude and unprofessional. I've been a loyal customer for years, but the new staff is so drugged up.

Other Employee Reviews for Chili's

Why do you feel undervalued and what would make you feel better about your compensation?

the managers treat the servers and host/busser like animals

Briefly describe your overall experience at your company

It was good at first but I feel undervalued

What is the best part about your compensation package?

Tuition reimbursement

What does the leadership team need to get better at?

The way they speak to employees. Sour attitude and get upset when they receive an attitude even though they're giving one constantly

What does the leadership team need to get better at?

Discipline. Managers liked to tell at employees in front of others.

Rate your company

Chili's – Customer service at the Lafayette, Louisiana location, on Ambassador Caffery and Settlers Trace was disgusting. The bartender and manager on 12/11/23 at 8:00pm was very rude and unprofessional. I've been a loyal customer for years, but the new staff is so drugged up.

Customer service at the Lafayette, Louisiana location, on Ambassador Caffery and Settlers Trace was disgusting. The bartender and manager on 12/11/23 at 8:00pm was very rude and unprofessional. I've been a loyal customer for years, but the new staff is so drugged up.

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