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I've dedicated myself to this job. I've given up many important moments to provide stability and support. However the company has not invested in me in any fashion. Instead it feels that I'm being driven away. The amount of turnover around and above me is tremendous and there's no plan for my career
What do you like best about the leadership team?
They care for me as a person
What are some of the best things about your team?
every personality is not limited
What makes you most happy at work?
Seeing the crew members everyday
What is most positive about the culture and environment at your company?
We let people be themselves with employees and other customers
Why do you feel undervalued and what would make you feel better about your compensation?
If current compensation is the same then the average work week needs to be reduced. In hard times our work week can almost double to follow the "standard'. The standard either needs to change or the compensation needs to increase.
What does the leadership team need to get better at?
Creating a healthy work life balance, a balanced work schedule. 50 hour work weeks at the standard with "busy" weeks exceeding 80 hours is toxic. The compensation gets devalued to where we are earning the same as a minimum wage earner.
What do your coworkers need to improve and how could you work together better?
My co-workers are non-compliant. Lack communication skills , need a deeper understanding of the business. Since our compensation structure is the same and tenure doesn't affect pay substantially having a constant influx of new managers to babysit because they're unprepared. Give dedicated support.
What needs to change to make the company culture better?
Emphasis on work-life balance. We have a scheduling software and a solid training system however there is a hidden tax that seems to require us to be available at all hours. How can I engage when I'm here if I never get to mentally leave?
What's going wrong and how can it be improved?
Following the training systems which are not updated or aligned leads to inconsistent feedback. Working on the same thing every day like a treadmill with no progress is excruciating. Giving the same feedback and being told there's no help coming so "figure something out" or "try something different"
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