Chipotle Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
The overall experience I've had working here has been one of unparalleled support.
Review from Customer Success Dept
What do you like best about the leadership team?
They are wonderful leaders who empathize with you and are ready to guide you whenever needed.
Review from Customer Success Dept
Our leadership team is awesome and how they allow us to connect as genuine people
Review from Customer Success Dept
They always support me and strive to help me improve.
Review from Customer Success Dept
They put the people first
Review from Customer Success Dept
They do celebrate big wins
Review from Customer Success Dept
What does the leadership team need to get better at?
ANSWERING THEIR PHONES THE LAST THING ON THE FOOD SAFETY 7 IS CALL FOR HELP AND WHEN YOU DO NO ONE ANSWERS
Review from Customer Success Dept
being leaders being leaders being leaders
Review from Customer Success Dept
Fix chipforce labor issue. Menuilink allowed for better feel and flow in the restaurant
Review from Customer Success Dept
Better and more professional communication and they need to learn to respect women.
Review from Customer Success Dept
Being respectful and empathetic. Not everything is about numbers. People should not be thought of as expendable and replaceable. Stop spamming. Help the stores in need rather than just repeating down information. Tired of being spoken down to and in an unprofessional manner.
Review from Customer Success Dept
What is the best part about your compensation package?
HEALTH INSURANCE FOR MY FAMILY
Review from Customer Success Dept
Being able to depend on my coverage in case of any emergency and helping me have regular check ups!
Review from Customer Success Dept
Tuition reimbursement and the employee meals
Review from Customer Success Dept
The best part of the benefits is that they start on day one.
Review from Customer Success Dept
Tuition reimbursement, although I wish the hours worked per week did not increase
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
If i am given a raise considering the amount of efgorts i put in it would be great. I love my job!
Review from Customer Success Dept
not caring about their employees
Review from Customer Success Dept
I am one person constantly running around doing the job of multiple people. We are constantly understaffed and forced to overwork ourselves as well as everyone else.
Review from Customer Success Dept
We should be paying our people in the field who are making the movement happen every single day a higher wage than we currently do. The wage we were getting during the pandemic was a fair wage for the work we do in my opinion.
Review from Customer Success Dept
I feel like I do the job of four people and definitely do not get paid enough for it. I am often doing three different stations at once and making for the people who slack. I would appreciate if I was paid something truly comparable to the effort I put in.
Review from Customer Success Dept
What are some of the best things about your team?
Everyone knows their job and are ready to help others
Review from Customer Success Dept
THEY ARE ALL LIKE A CLOSE KNIT UNIT
Review from Customer Success Dept
My team helps me feel as if im in a fun environment that motivates me grow in the company!
Review from Customer Success Dept
Great attitudes and work ethic
Review from Customer Success Dept
They are always very supportive of one another.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Being respectful to one another. Not talking about inappropriate things or playing inappropriate music in the back that plays loud enough for the entire FOH to hear. Taking into account their own work ethic and responsibilities to other people.
Review from Customer Success Dept
They need to follow directions better and they need to be trained better/properly
Review from Customer Success Dept
change of their attitude and work ethic
Review from Customer Success Dept
No one shows up on time and no one works when they
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
It helps me to stay focussed and provide excellent customer service
Review from Customer Success Dept
The food quality and how we are able to taste test for what we serve and hearing out regular custmers compliment our style of work
Review from Customer Success Dept
The most positive part of the culture here is how we do everything we can to help one another improve the quality of the work we do without fixating on failures.
Review from Customer Success Dept
we make sure to celebrate everyone's birthday (:
Review from Customer Success Dept
We are encouraged to be our most authentic selves & we all work together every day to cultivate a better world
Review from Customer Success Dept
What needs to change to make the company culture better?
GM's need to be better and not get away wirh everything
Review from Customer Success Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
I like what i do
Review from Customer Success Dept
MY STAFF MY CO WORKERS MY FELLOW MANAGERS
Review from Customer Success Dept
Seeing how everyone finds a way to connect while working hard to ensure we all help each other!
Review from Customer Success Dept
The thing that makes me the most happy at work is providing high quality food and outstanding service to our customers.
Review from Customer Success Dept
Providing safe & delicious food to our loyal fans. Being able to feed my community something real feels amazing
Review from Customer Success Dept
What's going wrong and how can it be improved?
Chipforce is ruining a manager's ability to fulfill their scheduling role. PHC is gone so now restaurants are not prepared for service. Seen this at multiple restaurants that otherwise used to have service coverage because of menulink PHC. Also, not being able to track labor throughout the day issue
Review from Customer Success Dept
no communication, terrible scheduling, overworked
Review from Customer Success Dept
If we could tell the Karen's of the world to get out when they get mad about extra charges for extra scoops
Review from Customer Success Dept
Better pay, considering i work at a very busy store in a city and other stores in rural areas get paid significantly more. Its extremely unfair
Review from Customer Success Dept
This company doesnt care about us
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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