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When I first started, I was excited. Learning to cook and prepare food fresh and serve it to customers was fantastic. But as time went on, less and less care was given to the stores. Labor was cut, seeing less people on a shift, yet having to do even more than before. It was great, now, not so much.
What are some of the best things about your team?
Coworkers are great, hard working, and friendly. But the toxicity of managers pushing unrealistic goals really hurts them
Why do you feel undervalued and what would make you feel better about your compensation?
Very unattainable goals are set by those above, which forces each individual store to burn itself out trying to attain it
What does the leadership team need to get better at?
Focus on people at the bottom. When do we ever get a break? When do we have an office party or celebration? Executives have ruined everything that used to make us great
What is most positive about the culture and environment at your company?
Great values and great people at the store level. The few people above that I have met seem they could care less what happens. As long as the numbers look good is what I'm told
What's going wrong and how can it be improved?
Allow the time to properly train people and new people. Stop pushing unrealistic standards and goals that can not be achieved with what we are given. Focus on the failing facilities at so many stores. Let the throughput video actually be a real thing. I have never seen 6 or more people on the line
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