DoorDash – Driver support is awful, not because of the people necessarily but because of the lack od ability to actually contact any human being that has any say over policy whatsoever. You as a driver are not important because someone else will be willing to make a quick dollar. Makes progress impossible. | Comparably

DoorDash – Driver support is awful, not because of the people necessarily but because of the lack od ability to actually contact any human being that has any say over policy whatsoever. You as a driver are not important because someone else will be willing to make a quick dollar. Makes progress impossible.

DoorDash Claimed Company
At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. read more
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Driver support is awful, not because of the people necessarily but because of the lack od ability to actually contact any human being that has any say over policy whatsoever. You as a driver are not important because someone else will be willing to make a quick dollar. Makes progress impossible.

What is most positive about the culture and environment at your company?

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Why do you feel undervalued and what would make you feel better about your compensation?

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What's going wrong and how can it be improved?

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What do your coworkers need to improve and how could you work together better?

Solo job but company and phone support are terrible

What does the leadership team need to get better at?

Understanding the reality of the driver's job and to allow them to be compensated when doordash/the doordash app makes the error. I have several times already been lead to wrong locations, told Id be half-compensated by a rep, then it didnt happen, they mis-categorize it & say im not eligible. Awful

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