DoorDash CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
The only problem I have is with tech support communication problems.
Review from Customer Support Dept
I enjoy my time at work, it helps me build my customer service ability
Review from Customer Support Dept
Review from Customer Support Dept
I actually truly enjoy it. Its a pretty simple job that pays well for the task mostly.
Review from Customer Support Dept
What do you like best about the leadership team?
Very helpful and always go above and beyond to help with any issues or questions you have.
Review from Customer Support Dept
It is a Great place to work!
Review from Customer Support Dept
Make us employees for the company
Review from Customer Support Dept
I like that we as employees are able to work without being constantly watched over by a manager.
Review from Customer Support Dept
They deliver fast and effective help when anything goes wrong.
Review from Customer Support Dept
What does the leadership team need to get better at?
Customer service, Communication Honestly to customers
Review from Customer Support Dept
there needs to be more order and organization. If I am making a delivery, I would like to know if there are more in the same area immediately.
Review from Customer Support Dept
Could user better customer service
Review from Customer Support Dept
Pay us more money for our work
Review from Customer Support Dept
What is the best part about your compensation package?
Instant Pay whenever it is needed - Instant direct deposit
Review from Customer Support Dept
Able to get paid daily
Review from Customer Support Dept
I can work at my own pace
Review from Customer Support Dept
i get paid every week
Review from Customer Support Dept
I can pick and choose which orders to take, also there are promo pays
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel disposable, and I'm sure all other dashers do too.
Review from Customer Support Dept
DoorDash relies on the customer's tips to pay us. They need to offer a mileage compensation like GrubHub
Review from Customer Support Dept
Pay us better for our time
Review from Customer Support Dept
We need higher paying positions
Review from Customer Support Dept
Compensation is better than postmates but the fast pay transfer fee is much too high. Postmates only charges 50 cents and allows for multiple cash outs per day.
Review from Customer Support Dept
What are some of the best things about your team?
i am the only one on it
Review from Customer Support Dept
The other dashers are very friendly and helpful
Review from Customer Support Dept
I havent actually worked with anyone yet.
Review from Customer Support Dept
My team is my husband
Review from Customer Support Dept
This doesnt really pertain to me
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Talk things out better would be nice
Review from Customer Support Dept
We dont interact at all.
Review from Customer Support Dept
Being more positive and nice
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The customers and the restaurants
Review from Customer Support Dept
Im working with all sorts of different envirements
Review from Customer Support Dept
The ability to set your own hours
Review from Customer Support Dept
i get to work individually and pick and choose my hours
Review from Customer Support Dept
in the environment of my own community and car
Review from Customer Support Dept
What needs to change to make the company culture better?
There needs to be more solidarity and consistency between employees, management, and administrative staff.
Review from Customer Support Dept
What did you like most about the interview process?
The swiftness because I got through it pretty easy
Review from Customer Support Dept
it was quick and simple
Review from Customer Support Dept
There was interview held just an orientation
Review from Customer Support Dept
I liked that i didnt actuallly have an interview
Review from Customer Support Dept
There wasnt one. It was all done online.
Review from Customer Support Dept
What would you improve about your company's interview process?
They have no interview process
Review from Customer Support Dept
What makes you most happy at work?
Its peaceful, i get to help and make money
Review from Customer Support Dept
the amount of freedom i have
Review from Customer Support Dept
Being able to meet new people, and finding new resturaunts.
Review from Customer Support Dept
Making money and driving around listening to music
Review from Customer Support Dept
Making the money everyday happily
Review from Customer Support Dept
What's going wrong and how can it be improved?
Increase pay, DoorDash does not pay us if the customer tips basically,
Review from Customer Support Dept
If I was compensated more for the wear and tear on my vehicle and gas, I would be much happier
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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