DoorDash Customer Success Manager Employee Reviews | Comparably
DoorDash Claimed Company
At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. read more
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2865
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DoorDash Customer Success Manager Employee Reviews

Briefly describe your overall experience at your company

Terrible and Conniving heartbreaking and sad.

Review from Customer Success Dept

Bad costumer service on the phone

Review from Customer Success Dept

What do you like best about the leadership team?

Leadership Reviews

There aren't any Leadership reviews of DoorDash yet.
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What does the leadership team need to get better at?

Leadership Reviews

Listen to your dasher!!! I have a lot of issues that I could help with if I can find somebody that can actually do something besides the worthless support team. Please hear what I have to say!

Review from Customer Success Dept

What is the best part about your compensation package?

Compensation Reviews

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Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

If they only sent me the offers, I can do the rest. The app has taken a u-turn resulting in orders never getting delivered and unhappy dashers. This needs to be taken seriously or DoorDash will cease to exist.

Review from Customer Success Dept

I worked with door dash for a year and then deactivated my account over a background check

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

Dashers deal with a lot. Support team can do no more than I can with a few extra buttons to click. Corporate needs to listen to me right now!

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Dasher support holds no one accountable. Agents will lie and act like supervisors and the supervisors allow it.

Review from Customer Success Dept

Better people that are honest and trustworthy

Review from Customer Success Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Good places to go work

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

It didn’t even exist, background check yo

Review from Customer Success Dept

What would you improve about your company's interview process?

Interviews Reviews

Interview the crooks that owns the place

Review from Customer Success Dept

Getting better people to help

Review from Customer Success Dept

What makes you most happy at work?

Outlook Reviews

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What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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