Murphy USA – Its a good company overall. But the bad thing really outshine the good things. They offer 401k, vacation, commission but work life balance and getting away from work is nearly impossible. catching up on training and organization of your store becomes hard when training new people all the time | Comparably

Murphy USA – Its a good company overall. But the bad thing really outshine the good things. They offer 401k, vacation, commission but work life balance and getting away from work is nearly impossible. catching up on training and organization of your store becomes hard when training new people all the time

Murphy USA Claimed Company
Working at Murphy USA means going to work each day in a positive, productive environment. As one of the largest national gasoline and convenience retailers, we serve an estimated 1.7 million customers at more than 1,700 stores in 27 states. While our continued success drives our future capabilities, we know that without our committed employee-base, we are simply another retailer. What sets us apart is our people and our journey, which together makes us who we are: We are Murphy USA. Join us! read more
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1360
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Its a good company overall. But the bad thing really outshine the good things. They offer 401k, vacation, commission but work life balance and getting away from work is nearly impossible. catching up on training and organization of your store becomes hard when training new people all the time

What did you like most about the interview process?

There wasn't really an interview process home office asked me very brief questions but that was it. I was an internal interview so it may different for external interviewers

What are some of the best things about your team?

I enjoy working with my staff because we all get along for the most part. We enjoy each other and the customers can definitely pick up on that vibe. You can walk into a store and tell by just the cashiers or workers how the store is ran

What's going wrong and how can it be improved?

The same thing goes with people calling out. We run on skeleton crews so if someone gets sick or has an emergency you have no extra person to cover their shift. Your 10 hours day quickly add up to 14-16 hour days because you absolutely have no help

What does the leadership team need to get better at?

Work life balance for store managers is beyond terrible. Entire stores are run on skeleton crews that can barely function if the store manager goes on vacation if they can ever go on vacation. Turn over is brutal and the salaried manager is always the one expected to pick up the slack.

What needs to change to make the company culture better?

Company culture is terrible. There is a lot of work that needs to be done. Not even for the store managers but the company needs to look at it through cashier, shift lead or the asms eyes. Nobody wants to be on call 24/7 and thats what store managers go through.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation overall isn't terrible. However, the company forces its salaried managers to work 48 hours minimum. Nothing is said if you work over 48 but if you work 5 minutes under your 48 you'll get an email. If you work 70 hours nothing is ever said and is expected if its needed in the store.

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