Murphy USA Employee Reviews
Out of 860 Murphy USA employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Murphy USA improve their work culture. The Operations team, with 80% positive reviews, reports the best experience at Murphy USA compared to all other departments at the company. The Sales team offered the most constructive feedback, with 52% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Keep you informed communication is key
Caring helpful responsible respectful understanding
My manager at Murphys is great always ensuring that training is done properly as well as has great customer service skills
great team to work with
The communication and support they give!
What does the leadership team need to get better at?
Hiring process it took 6wks
Communication and listening to employees as well if they want employees to listen.
Working towards the same goals
Due to lack of not having a leader and then when we do get a new leader he has no idea what he's doing other than trying to change everything that doesn't need to be changed I feel like in order to have a great leader the people have to trust how you supposed to trust somebody that constantly lies a
A whole new staff and management
What is the best part about your compensation package?
Medical insurance ,commissions that are paid
Just signing up for the first time.
Not really sure about it
Stock is up over 1000% - better than nearly every other company.
Flexible management and options presented.
Why do you feel undervalued and what would make you feel better about your compensation?
Pay more and give more hours
I wish there was a way that if we had to take time off to go to a doctor, we should be compensated. But it should be only for emergencies and out of necessity..
Review from Sales Dept
The hourly rate is ridiculous to the amount of work.
I have been overlooked because my GM keeps hiring former employees of his previous job and bringing them and cutting my hours constantly telling me that I am wrong or doing something wrong or setting something up wrong when I'm not all I'm doing is checking and stalking and then I'm going
If I got paid more considering I do more work. That would make it worth it alot More to me, considering how much work I do and the things we have to put up with each day
What are some of the best things about your team?
My team is pretty easy going hard working and a pleasure to work alongside of
Posted 9 days ago
Hard workers so far that is
Recall work well together, as a team
Friendiness and easily willing to make you feel like one of the team.
I think, There's a lot of motivation there's kindness and eagerness. I would like to see that the company did a little more for that lower ended employees.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Proper training more people on the payroll
Review from Sales Dept
co workers were awesome no problem
If all numbers were to have a meeting at the same time and be paid for it.. Lol
Review from Operations Dept
Do their fair share of work
Company does not train properly
What is most positive about the culture and environment at your company?
I encourage my team to be open and talk to myself freely . I wan tthem to feel safe while enjoying their tome at work .
Positive is it somebody young can do it but I need to put somebody else on the floor never by their selves
Review from Sales Dept
The friendly customers are good
When the assistant manager is not around everyone is at ease.
It is a grrat company
What needs to change to make the company culture better?
Shareholding company shares stocks and a few other things
Review from Operations Dept
Promote better store managers honestly
Hire people that will help the company
The management and their behavior.
Better work life balance . Adjusting store hours that model the business needs
Review from Sales Dept
What did you like most about the interview process?
That I was hired over the phone and the crackheads at night were no concern
Not taking too long ,and kepted it simple
How comfortable the manager made me feel and personible she was.
It was short sweet and to them pint. The onboarding tok forever and it's been hard to recover but I will get there.
Met a lit if different people
What would you improve about your company's interview process?
LEARN TO HELP NEW EMPLOYEES
It takes too long and wastes time
Ask more important questions.Do make it easy. Do a better indebted on the interview. What can they bring to the company
Nothing at all. I've been with other companies and I'm thinking about going back to them
Review from Sales Dept
Have a formal interview process and allow other members of management interview the candidates.
What makes you most happy at work?
Seeing and getting to know customers
My customers make each day tolerable . Im told daily how well the enjoy coming in
I love working with the public as well as in customer service
Meeting new faces and becoming more and more reliable to the customers
See my customers happy and satiisfied
What's going wrong and how can it be improved?
Training was horrible that needs to be improved and lack of people on each shift
Review from Sales Dept
Needs better management and promotions from within
The manager and assistant is not understanding
Gm needs training in privacy and confidentiality procedures. She needs to be informed that she is not a doctor, and can't advise employees on what to do or how to take their prescribed meds
Review from Customer Support Dept
The customers complain about the management in front of my managers boss. And they do nothing about it.
What do you like best about your company?
Oppurtunities for quick & equal advancements for women employees.
My assistant managers. They work hard to buffer me from the manager. They see my worth to the company and encourage me to keep trying.
Review from Sales Dept
What would you most like to see improved at your company?
Wage increases and better promotion opportunities. Cashiers get overlooked for promotions because the store managers expect the cashiers to pander to their egos and whims to get a promotion instead of promoting the cashiers based on experience and knowledge of the job.
Review from Sales Dept